Aftercare

Run AI-powered post-purchase surveys. Ask open-ended questions & track feedback, attribution, & NPS.

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Metadata
App IDaftercare-app
Vendor IDkontractify
Launched17 July 2024
CategoriesSurveys Analytics
Reviews
Avg rating5
Total reviews3

Benefits of Aftercare

Post-purchase surveys (PPS) that ask open-ended questions
Survey builder configureable to ask intelligent follow-up questions in real-time
Analyze responses to track customer sentiment, attribution, common themes, & NPS
Ability to offer a discount code at the end of a survey
Compatible with Shopify's Order Status & Thank You Page Checkout Extensions

About Aftercare

Go beyond the traditional multiple-choice surveys with Aftercare. We use the latest AI technology to let you ask open-ended questions to get as close to the “voice of the customer” as possible. Dig deep into customer feedback by asking smart follow-up questions in real time. And get instant AI analysis of customers’ responses to track common themes, customer sentiment, attribution and NPS. All with a seamless integration into your Shopify store.

Survey workflow builder

Survey workflow builder

Example open-ended post-purchase survey question

Example open-ended post-purchase survey question

Discount code presented at the end of the survey

Discount code presented at the end of the survey