Aide AI Support Automation

Aide is the easiest way to use AI for automating support workflows and question answering

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Metadata
App IDaide
Vendor IDaide-support-inc
Launched01 February 2024
CategoriesHelpdesk Chat
Reviews
Avg rating5
Total reviews2

Benefits of Aide AI Support Automation

Automate knowledge-based question answering and order tracking
Automate returns, exchanges and other operations based on store policy
Agent assist tooling to help human agents respond to customers faster
Support multiple stores and brands with AI and bots in one Aide account
CRM and API integrations to read data or perform actions

About Aide AI Support Automation

Aide is the easiest way to get customer insights, automate repetitive workflows like order tracking, returns, and exchanges, assist support agents with AI suggestions, and use knowledge to answer common customer questions automatically.

Aide analyzes customer messages to find possible automations and gives you the tools you need to configure workflows to bring intelligence and efficiency to your support operations.

Understand customer needs and requests

Understand customer needs and requests

Automate operations like returns and exchanges

Automate operations like returns and exchanges

Answer questions with knowledge articles

Answer questions with knowledge articles