|Launched||12 October 2022|
|Categories||Phone support Support - Other|
Benefits of Aircall
Display Shopify customer contact information on inbound calls
Display order information and live parcel tracking links on inbound calls
Click-to-Dial phone numbers within Shopify to reach customers faster
Personalize conversations Inbound calls surface a card in the Aircall phone that contains essential information about customers and orders. Agents can gain context at a glance to personalize conversations, take calls prepared, and serve customers faster.
Access order information in seconds Inbound calls also display the customer’s most recent orders, including the value, order status, and the tracking number with a link to the courier status. Agents can access fulfillment details in 1 click
Aircall is the phone system built for online merchants.
Get customer details from Shopify as soon as the phone rings.
Access the Shopify back office or tracking details in one click.