icon

Aircall

Elevate the customer experience with a modern phone solution for eCommerce

Metadata
App IDaircall
Vendor IDaircall
Launched12 October 2022
CategoriesPhone support Support - Other
Reviews
Avg rating0
Total reviews0

Benefits of Aircall

Display Shopify customer contact information on inbound calls
Display order information and live parcel tracking links on inbound calls
Click-to-Dial phone numbers within Shopify to reach customers faster

About Aircall

Personalize conversations Inbound calls surface a card in the Aircall phone that contains essential information about customers and orders. Agents can gain context at a glance to personalize conversations, take calls prepared, and serve customers faster.

Access order information in seconds Inbound calls also display the customer’s most recent orders, including the value, order status, and the tracking number with a link to the courier status. Agents can access fulfillment details in 1 click

Aircall is the phone system built for online merchants.

Aircall is the phone system built for online merchants.

Get customer details from Shopify as soon as the phone rings.

Get customer details from Shopify as soon as the phone rings.

Access the Shopify back office or tracking details in one click.

Access the Shopify back office or tracking details in one click.