Crisp ‑ Helpdesk & AI Chatbot

Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.

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Metadata
App IDapp10199
Vendor IDcrispchat
Launched16 December 2022
CategoriesChat AI chatbots Live chat SMS Email chat Voice support Video calls Social media File upload Multi-language Real-time translation Push notifications Behavior tracking Agent analytics Encryption Customer insights FAQs Greetings Product recommendations Quick replies Review requests Order updates Surveys Send transcript Color and font Emojis and stickers Chat window Business hours Welcome messages Chat buttons Tagging Chat assignment Chat flows Agent avatar Helpdesk Email SMS Live chat Chatbot Phone Social media Self-service Help center Contact form FAQs Auto-reply Response templates AI responses AI summaries Ticketing Unified inbox Auto-assign Rule-based triggers Escalation Tagging Spam detection Order tracking Customer notifications Feedback surveys Multi-language Analytics Reports
Reviews
Avg rating3.4
Total reviews31
Links
Store listing

Benefits of Crisp ‑ Helpdesk & AI Chatbot

Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ...
Easy AI bots to human handover when AI falls short
Dedicated FAQ builder that feeds AI Agents to build powerful chatbots
Custom-trained AI agent to respond to customers as if they're part of your team
Ready-to-use multichannel AI Agent that just need you to hit "publish"

About Crisp ‑ Helpdesk & AI Chatbot

Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help.

With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support.

Take advantage of Crisp to create the perfect experience for your e-commerce store.

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