Store name Rating Posted Review text
Watch Sales Market
Google | Lucky
5 Nov. 29, 2022 i'm a new to adroll and from my first experience the support it is very helpful and fast, with live chat they fix all my issues. The platform it is very easy to use and easy to create ads. Now i waiting to see my ads results.
Renegade Dog Lures
Google | Lucky
1 Nov. 24, 2022 Terrible app. I sign up, pixel gets loaded, then I leave the site. Once I come back in the whole process starts again, wanting me to sign-up and pay again!
DARKCIRCLE®
Google | Lucky
4 Nov. 22, 2022 I have had Adroll for around 6 months and not got around to fully utilizing it and taking advantage of all its functions. Rohini was super helpful and it really help me understand just how powerful of a tool this can be when used properly. We had great success with adroll when we started using it but we were just scratching the surface. Now thanks to their help and advice I feel we are ready to seriously step it up a notch. Looking forward to seeing where this takes us.
Fly Trend King, LLC
Google | Lucky
5 Nov. 21, 2022 Worked with Gauri T today and received great information that will be useful with my account, thanks Gauri T!
The Princess collection
Google | Lucky
1 Nov. 14, 2022 I'm currently using this app, 1st of all its very confusing, I feel its a trap to get you to spend, I was about to cancel & prob will soon. I'm waiting to see if the ad actual works. It said I had ad credits but it tried charging my CC several times. I don't seem to be getting help from customer support with direct answers, and I'm becoming frustrated
Blak Hom
Google | Lucky
5 Nov. 14, 2022 just started to use this app so far the support I got is amazing looking forward to seeing how it will work
La Reine Jewelry
Google | Lucky
5 Nov. 10, 2022 Exceptional customer service and always ready to help with your marketing services. No one on earth offers this kind of hands-on marketing service 24/7 with free ad credits to try out the first month! Surely they stand by their product. The support from Neha R was just brilliant!
MeniPo
Google | Lucky
1 Nov. 7, 2022 If someone deletes your app from there website it means they have no plan to use it otherwise they will not delete it. No need to charge them without asking at the end of trial period.
THE GLAM BOOK VENDORS
Google | Lucky
1 Nov. 2, 2022 Please do not use this app and find better ones. They charged my card after i cancelled my services with them and ive reached out to them multiple times and hadnt recieved a response. only scam companies stop responding ironically after they steal money from you.
Allied Lutherie
Google | Lucky
4 Nov. 1, 2022 Still in the middle of our free 30-day trial, but so far I've had a great experience getting established with AdRoll and the customer support I got from Rohini was exceptional! They were very helpful and patient with me and answered all of my questions. Looking forward to utilizing their services!
Amazing Graze Flowers
Google | Lucky
5 Oct. 24, 2022 Very helpful customer service. Timely and effective. Highly recommended to receive high-value conversion.
LuxRoomCo
Google | Lucky
4 Oct. 23, 2022 App doesn't support Canadian currency. I can't change my FB account currency so can't use your app. Looked good though.
BigTopShirtShop.com
Google | Lucky
1 Oct. 21, 2022 I was unable to get adequate ad designs from the design team. After a period of weeks we decided not to continue with AdRoll. They made it a nightmare to get our data removed from their system. Think very carefully before allowing AdRoll to integrate with your store.
Northeast Country Store
Google | Lucky
5 Oct. 21, 2022 Simple integration and creating campaigns is very easy. The customer service is amazing and they are happy to help with any questions you have.
Primal Pastures
Google | Lucky
5 Oct. 12, 2022 I haven't run any ads yet (but a previous marketing company we worked with had) but the support to walk me through the app and best practices was great. They provided links, and recording tutorials on how to set up specific things on our account.
Drew Gallagher Music
Google | Lucky
5 Oct. 12, 2022 Super easy integration and makes tracking activity/creating dynamic ads easy as pie. I highly recommend it!
plantesparfums
Google | Lucky
5 Oct. 11, 2022 Blij met de service, zeker een aanrader!! en geholpen door Tatiana heel klant vriendelijk en service gericht... nam zelfs de tijd om mijn advertentie te bekijken, en mij tips en tricks te geven. ben dankbaar!!
Nordicmamas
Google | Lucky
5 Oct. 6, 2022 Amazing app! The retargeting campaign options is easy to use, and pretty much gives you all the tools you need to start running ads in minutes. You start seeing results right away, and if you ever need help with anything, the support you get is outstanding! - Shoutout to Hamsa for helping me out :)
Tupelo Goods
Google | Lucky
5 Oct. 4, 2022 Tatiana was amazing and helpful. Now hoping it converts! The implementation was smooth, and I'm hopeful sales follow.
Carventory Mate
Google | Lucky
1 Oct. 3, 2022 Very disappointed, highly unprofessional team, after removing the app they still have my card details and deducted $170 lying that they used it for the ad , already file complain against them, let see what Shopify team does to them
DeliriousDesignz
Google | Lucky
1 Sept. 26, 2022 I signed up for the $40 plan but with a month free trial. I got $95 for free towards ads and after $52 being used not one person added anything to their cart which is super upsetting but I’m glad I had that free trial to figure that out. I wish you were able to choose the age and gender the ads target and I wish they had more options for the type of stuff you sell on your website. I sell phone cases but had to select “fashion” as the type option.
Gallery Vicelli
Google | Lucky
5 Sept. 21, 2022 Fantastisk customer support! Er dybt imponeret over deres tålmodighed og deres forståelse. Ingen spørgsmål er for små elle for store.
WoodArtSupply
Google | Lucky
1 Sept. 14, 2022 Very disappointed in this service, I set my campaigns to be around 0.15 cents per click but was charged over $1 each anyway. In my Google analytics didn't match the clicks they said they sent and the bounce rate was 98% with view time under 1 second. Absolutely worse than the lowest quality sellers on Fiverr. Really truly indubitably ridiculously unsatisfied with this company. Why should I pay for this trash service? They charged me over $45 for 40 clicks on the free plan when they claim you get an average of 1000 monthly unique views with the paid $40 plan? What kind of scam is this? Pure bot traffic, if I wanted that I would go to Fiverr and pay $5 for the same sh*t service.
Bodied
Google | Lucky
1 Sept. 3, 2022 I Uninstalled this app before the end of the 30 day trial as it couldn't do anything because I sell Lingerie but still charged me. I need an immediate refund.
moorganstern
Google | Lucky
4 Aug. 19, 2022 I used the app to help with building up traffic and get sales. The traffic slowly imroved but I'm not able to have the time and actually site with the program. I did have an issue with logging in through the shopify app and found you have to do it directly. If you have the time and energy to put towards it I'm sure this will help the store a lot.
Hit Happy Tennis
Google | Lucky
5 Aug. 17, 2022 Great support that spent the time to fully optimize my campaign. Appreciate the patience and extra time.
Mayveda Jewellery
Google | Lucky
5 Aug. 16, 2022 This is my third time using Adroll. The first two times it didn't work for me and I hoping third time it will. The user experience is very good, the customer service is EXCELLENT (thanks Tantiana and Sannidhi). So lets watch this space :-)
Nailsnhanh LLC
Google | Lucky
5 Aug. 7, 2022 Customer service is fantastic. Nice, friendly. They help me through every single step. Highly recommend.
Cool Dude Cycling
Google | Lucky
4 Aug. 3, 2022 I like the app, it has good customer support and features once you get to understand it. It did take a while to figure out some of the other basics and policies.
Busy Beauties
Google | Lucky
5 July 25, 2022 Ewa S. has been outstanding in helping me to understand the platform and how it works. We are working together to come up with an optimizing plan. AdRoll is helping me to reach new potential clients.