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Apple Business Chat

Let customers contact you directly in Apple’s Messages app

Ranking
3 Other Customer support (Customer support)
4 Other Places to sell (Places to sell)
8 Other Sales and conversion (Sales and conversion)
12 Messaging and chat (Customer support)
19 Sales and discounts (Sales and conversion)
21 Other Store design (Store design)
21 Places to sell
26 Customer support
119 Sales and conversion
164 Store design
Featured
3 Works with Shopify Ping
5 Sales channels
11 Made by Shopify
Reviews
Avg rating 4.0
Total reviews 39
Added today 0
Added yesterday 0
Stores
Detectable NO
Stores in database 0

Listing

Better customer relationships
Better customer relationships

Respond to questions as customers shop or keep them engaged after they've left your store.

Let customers reach you easily
Let customers reach you easily

Leverage the power of Apple’s Messages app, used and trusted by customers worldwide.

Make sales directly in chat
Make sales directly in chat

Share products and discounts and let customers checkout quickly with Apple Pay.

Apple Business Chat is a powerful new way for customers to connect with you. Customers browsing your store can use Messages to contact you using their iPhone, iPad, or Mac. With Apple Pay, customers can even complete purchases seamlessly from within Messages.

Customer messages are managed in Shopify Ping, which is available on desktop or through the free Ping mobile apps. Ping lets you manage all your conversations in one place and share products and discounts with only a few taps.

With Shopify and Apple Business Chat you can:

  • Add and customize a Chat button on your online store
  • Add your logo and custom color so that customers have a branded experience in Messages
  • Allow your customers to ask product and support questions using Messages on their iPhone, iPad, or Mac
  • Respond to inquiries in real-time using Shopify Ping
  • Specify business hours and an expected response time
  • Send product recommendations, discounts, and draft orders in chat
  • Allow customers to checkout with Apple Pay without leaving Messages
  • Fulfill Apple Business Chat orders from Shopify
  • Track Apple Business Chat sales using your sales channel overview and Analytics pages

Eligibility requirements:

  • To use Apple Business Chat you must have an online store
  • Apple Pay must be enabled on your Shopify account
  • You must use Shopify Ping on your desktop (shopifyping.com) or install it on an iOS, iPadOS, or Android device to receive and respond to messages
Let customers contact you through Apple's Messages app

Let customers contact you through Apple's Messages app

Respond to customer messages using Shopify Ping

Respond to customer messages using Shopify Ping

Your customers can checkout with Apple Pay right in Messages

Your customers can checkout with Apple Pay right in Messages

Put your store right inside your customer’s Messages app

Put your store right inside your customer’s Messages app