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Channel.io

All-In-One Business Messenger

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Turn your customers into Fans
Turn your customers into Fans

Online stores need clerks and salespeople too. Give customers intimate touchpoints with Channel.io, and create more engaged customers.

Completely Free to Use
Completely Free to Use

Get the best of both worlds-Free live chat, free team messenger. Manage all chats at one workspace, and invite unlimited teammates.

Boost purchasing inquiries x6
Boost purchasing inquiries x6

Connect with the customers at the right time. More interaction before purchase drives your customers to take action right away.

What is Channel.io?

Channel.io is all-in-one business messenger that brings together live chat, customer management, and team messenger.

Give the best purchase experience to your Customer

  • Engage customers with real-time chat without login procedures.
  • Customer data will be automatically linked when the chat is initiated.

Integrate with various message platforms

  • (Korea) Kakao Talk and Line integration are available, and customers can continue the interaction to other message platforms.
  • (Japan) Line integration is available and the customer can continue the interaction to other message platforms.
  • With Channel.io's integration tools, you can connect with powerful message platforms.

Manage Customer data

  • Collect, search, and segment customer data with Contacts.
  • Track which customer segment browsed your target page, and the live chat history.

Free Workspace for your team

  • There is no capacity limit, and files sent and received can be easily found by searching.
  • Add chat groups to manage chat history by topic.

How do I connect to the Shopify store?

  1. Click on "Add app"
  2. Sign up/Login to Channel.io
  3. Create your Channel

(For those who already signed up for Channel.io can log in immediately without further registration process.)