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Live Chat, ChatBot, Cart Saver

Chatra live chat, Fb chat, Email, Visitor list & Cart Saver

Ranking
13 Support (Customer service)
16 Recovering orders (Conversion)
24 Customer service
83 Conversion
Reviews
Avg rating 4.9
Total reviews 610
Added today 0
Added yesterday 1
Stores
Detectable NO
Stores in database 0

Listing

Web, desktop or mobile
Web, desktop or mobile

Chatra allows you to livechat with your customers from one app, desktop or mobile.

Boost sales
Boost sales

Answer questions, clarify concerns, cross-sell and upsell. We’ll help you to increase the number of orders and boost average order value.

Save abandoned carts
Save abandoned carts

An automatic chat message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart

Chatra Live Chat allows you to sell more, answering questions, and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info, and understand your customers better.

Chatra allows you to see shopper's cart contents in real-time to identify most valuable customers and provide tailored assistance.

Distinctive Features:

Cart Saving

Reduce cart abandonment rate, proactively contacting customers stuck on the checkout.

Real-time visitor list

See who's on your website, where are they from, and what they have in their cart. Start chatting with any visitor.

Facebook messenger integration

Answer chat messages sent by Facebook users to your store’s page directly from Chatra.

Live typing insights

See what customers type before they hit "send". Save time on preparing an answer.

Group chats

Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.

Visitor information

Know your customers once they start chatting with you — what page they are on, where are they from, and what device and system they use to access your store.

Conversation history

We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.

Intelligent contact form bot

Collects contact information when you are offline or unavailable to chat so that you can get back to customers even if they left your site.

Targeted chats (triggers)

Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.

Correct typos

Correct answers after sending the chat message.

Works everywhere

Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.

Looks & feels like a messenger app

Smooth animations, avatars, beautiful design.

Agent photos visible pre-chat

After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality live chat interactions.

Work from a browser, desktop or mobile apps

Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!

Free forever plan.