No matter how big or small you are, it's now possible to offer CollectPlus and USPS return labels. Labels sent to customers automatically.
A smooth return process for you and your customers keeps them happy and makes sure they come back to buy more.
Prevent returns that fall outside of your returns window and understand the exact stage each return is at to avoid customer dissatisfaction
Totally free returns management app
Automatically create return labels in the US and UK.
Self service customer return portal and a dashboard for you to manage returns
Return portal setup instantly: yourdomain.com/a/returns and your customers can use email or mobile number to return.
We can offer different returns options for you - free returns for your customer, shared cost of the return with your customer or even an option where your customer pays for the full return
Manage exchanges with customers selecting their exchange items during return. Checking your stock levels in real time during the exchange and automatically creating a new order for the exchange!
Refund orders within the app saving time processing refunds
Choose which items can and cannot be returned
Translate every word on the return portal
Why install Clicksit Return Center
Improving your return experience gives customers the confidence to buy, and keeps them coming back. With our exclusive CollectPlus agreement you can also offer a return experience which competes with the big guys. The CollectPlus logo alone gives your customers the confidence to purchase.
Totally free features:
Self service return portal for your customers
No charges irrespective of how many returns you process
Offer CollectPlus and USPS returns (pay only per return processed)
Customise your return policy easily
Track your returns
Email the tracking status to customers
You may just want to manage your returns through the clicksit app, but we are delighted to offer the option of CollectPlus returns also. With CollectPlus setup you can send your customers a prepaid label and they can drop off the return at any of the 8000+ stores.
Your customers will receive updates as you check a new status in the return admin panel. They will also have a tracking email to track their return.
Install Returns Center, click on ‘Get’
Use our standard return policy text or update with your own
Provide a link to your return center on your returns page
And if you have any issues our support team are on hand to help you out 7 days a week 9-5 GMT :)