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Cohorts ‑ customer groups

Auto-tag customers by items purchased, location & behavior

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131 Managing customers (Customer service)
189 Email marketing (Marketing)
301 Marketing analytics (Marketing)
578 Customer service
1031 Marketing
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Target your outreach
Target your outreach

Group your customers into relevant cohorts to help target your marketing campaigns

Send more promotions
Send more promotions

Working with segmented lists will allow you to communicate more often and with a greater effect.

Sync with marketing apps
Sync with marketing apps

Auto-tagging each customer allows you to easily sync your customer groups to a Mailchimp list, Shopify email campaign and more.

Easily group customers by items purchased, location, and behavior.

As your business grows, so does the need to segment your growing customer base into relevant groups or cohorts. You can mass communicate to more customers more often as each message can be targeted for each groups previous purchases, location, and other associated behaviors.

With Cohorts you can:

  • Auto-tag customers based on items previously purchased.
  • Auto-tag customers based on specific discount codes used.
  • Auto-tag customers based on country, region, or zip code.
  • Auto-tag customers based on loyalty (ie: total spent and total ordered).
  • Auto-tag customers based on an order tag.
  • Edit customer groups, tags, and filters in real-time.