Store name Rating Posted Review text
Hiswims™
Google | Lucky
5 today ho usato questa app ed è perfetta, ottima assistenza, rispondono subito e sono gentilissimi, si danno da fare per avere un miglior riscontro con i clienti. La consiglio!!
Bohemianfans
Google | Lucky
5 yesterday Saturn is helpful and has nice customer service, thank you so much. We appreciate everything you’ve done!
Stanite
Google | Lucky
5 May 13, 2022 Overall, great experience, my agent is very helpful, always asks my questions (even hard ones) and recently their processing and shipping process improved so I would definitely recommend it.
ShopVezore
Google | Lucky
5 May 9, 2022 I use this app to send orders to my customers. I really like how helpful the agents are, like Estelle Zhou. Whenever I have a problem that I cannot figure out, my agent Estelle Zhou always helps us find a solution.
Little House Story(リトルハウスストーリー)
Google | Lucky
5 May 4, 2022 I just started using CJ and there are a lot of things I don't understand, but the support is very helpful and works quickly to solve problems. If my customers will be satisfied with CJ's products, I will continue to use CJ.
Whisker Hut
Google | Lucky
1 May 3, 2022 Not worth the problems and support is terrible. Ended up getting Shopify involved after a POD order came through my store. Customer submitted multiple images for 5 different customizable items (large order for me). CJ contacted me to request that I combine the jpg images into one file for each item. I was fully willing to do so. Tried clicking on images in my order dashboard but their app blocks that ability. CJ later instructed me to use their own order dashboard to download images. Their images were only 40x40 pixels so I had no control at that point. First they said they didn't have images at all, then they said they have them and won't combine files for me, now they are telling Shopify that they are waiting for the images from me altogether. After getting Shopify involved, no one from CJ is communicating with me anymore. Games.
Imagination77
Google | Lucky
1 May 1, 2022 MOQ50 Jewelry Case,...SKU BZSP162894731-Pink-7.5x7.5x3.5, The SKU is not match the Item. ,这个故事要从3 个月前讲起,这50 个盒子,你们无法在线上出货,因为SKU和产品对不上。 你的agent 让我线下出货。我付了运费$28, 由于超体积,我又额外支付了$4.8。 过了两个月,货还没到,以前的agent 也换人了。问也问不到,查也查不到,这货就这么不见了。于是只好在线问,问了两个星期了,也没有进展。 东西丢了,货品25,运费28+4.8, 共57.8, 金额不多,但一直资询却没人处理解决,不免人寒心。 我只好把这个故事分享在你們APP下面,让未下载的朋友也了解一下。 谢谢。
RVB House
Google | Lucky
5 April 29, 2022 Good app, I got a reactive agent (Shicharl) that solved my problems when it was necessary. The synchronisation with the orders is easy and quick to do.
The Men's Outfits
Google | Lucky
5 April 29, 2022 i used cj since one and half years.. really great working with it specially my agent Yuki. she's the best helps me out with everything very professional and humble person i've ever seen
RêveDesign
Google | Lucky
4 April 29, 2022 Ada qiu on CJ dropshipping was a good help for me to my website. I recommand to use CJ dropshippinh in complement to shopify.
Cushy Band
Google | Lucky
5 April 29, 2022 I had inventory and contact problem with cjs US warehouse but June helped me to solved it. Also answers my all questions. Thank you June<3
Hüllenwelt.com
Google | Lucky
5 April 29, 2022 CJDropshipping ist meiner Meinung nach die beste Plattform um Dropshipping mit Produkten aus China zu betreiben. Der Service mit einem persönlichen Agenten ist unglaublich.., der Agent versucht alle Wünsche möglich zu machen und ist 24/7 mit einer schnellen antwortetet immer da um einem schnell weiterhelfen zu können. Man bekommt fast alle Produkte die es auf AliExpress auch gibt man muss nur eine Anfrage stellen und der Support versucht alles möglich zu machen. In so einem Business ist es wichtig einem Ansprechpartner von seinem Lieferanten immer zu haben und sich jeder Zeit auszutauschen, das macht CJ Dropshipping möglich. Ebenfalls möchte CJ Dropshipping das alle Produkte dem entsprechenden wie sie auch beschrieben werden und auf Bildern gezeigt werden. Damit die Produkte professionell erscheinen gibt es eine riesen Auswahl von Verpackungen. Mit meinem Support von Mix Huang bin ich mehr als zufrieden einfach ein Top Service. Die Lieferzeit ist ebenfalls super und meistens um einiges besser als bei AliExpress. Ich kann nur gutes sagen und ich bin dankbar so ein Service wie CJDropshipping nutzen zu können
WaveBeamPro™
Google | Lucky
5 April 28, 2022 CJ dropshipping is 1000 times better than Aliexpress because of faster shipping times and faster customer support. Also better quality overall!
Allure Fashion Galleria
Google | Lucky
1 April 26, 2022 I should have heeded the warnings in the reviews and stayed away from CJ, they are unprofessional and rarely answer questions in a respectable time frame. My store hasn't even launched yet and unfortunately for me, I put all my eggs in one basket, wasting my time with CJ as a drop shipping source. Almost ALL their products have no descriptions, no material information for jewelry, and when I ask for the details, I get no reply, or half the information requested. I can't understand all these 5 star reviews, but as one reviewer here said, they ask that you give them a good review. Check TrustPilot, same thing there. This company should be thoroughly investigated before using them. I lost almost two months of my time and fees for a description writing app and the cost of Shopify's plan. Time to find a reputable drop shipping source, if that's even possible. I did not do my due diligence and I'm paying the price, do yours and stay away from CJ. Update: To respond, I did give you several products to get descriptions for, at minimum what materials and size etc. and I never get a reply. The problem is, according to one of your agents who replied to me by email, you have nothing to do with the suppliers and they put the information up. I find it strange then that I can't contact the supplier directly, I can only contact CJ, why is that? I have about 80 products, do you want a list and you can give me details for each one?
Electron Store
Google | Lucky
5 April 25, 2022 10/10!! Props to the company and to the team. And my Agent Sveta! Without them i wouldn't made it. <3
Lacinio
Google | Lucky
5 April 25, 2022 i use cjDropshipping daily and am extremely satisfied with the customer service. I must highlight the performance of Wendy Yuan at this point. She is always helpful and very fast in her work. Fortunately there are employees like her
Dearroom
Google | Lucky
5 April 24, 2022 Best service, thanks to Ada Qiu for explaining and answering my questions, it helped me to improve my shop
Turtlback - The Urban Minimalist
Google | Lucky
5 April 23, 2022 Just had a very nice and productive chat with Remi. Super friendly, helpfull & professional. Helped to solve my issue within 5 min... literally... Both thumbs up for the great service!
thefavouritehub
Google | Lucky
5 April 22, 2022 Great Customer Service provided by Yuki - Super friendly and always getting back to me with quick and very usefull answers :)
דיירקט סטוק
Google | Lucky
5 April 20, 2022 i just talked with jacob zhao from cj. he is very nice and help solved the problem that i have. its a very good platform to use. thank you very much.
StayWithUkraine
Google | Lucky
5 April 18, 2022 Great app, much better than oberlo.... super helpful 24/7 staff available. cheers to Jessie Xie for making the process super easy!
Nourelle
Google | Lucky
5 April 16, 2022 Good service! I was helped by Joyce who answered my questions. Joyce answered multiple questions that i had.
NovaZonne
Google | Lucky
5 April 16, 2022 if there were 10 stars for rating i would rate diana chen 11 stars for being always there everytime i had something unclear Keep it up diana
SeeSun Store
Google | Lucky
5 April 14, 2022 Perfect customer service from Cristina Chen, she solved my problem perfectly, thank you very much for your help
torresgaha
Google | Lucky
2 April 13, 2022 App is ok, easy to source products. However, the quality of the product is not stable. Sometimes my customer receive very bad quality items.
GoMakeover
Google | Lucky
5 April 11, 2022 I am new to this app and already loving the service I am getting. Agents are available 24/7 to assist. I have just been assisted by Cheria and she was such a pleasure to work with. Keep it up!
Total Transformation Boutique - "Her One Stop Shop"
Google | Lucky
5 April 10, 2022 What a wonderful experience. Joyce in support was very helpful in helping me migrate through their system.
Divine Molds
Google | Lucky
4 April 9, 2022 I enjoyed speaking with Connie Jin and Stine Zhou. Stine is my agent but some times Connie help out which is awesome to get fast response. They were able to solve my concerns quick and easy to talk to. One of the CJ listings say they have black and white available but when I did a test run purchase for my store, someone from CJ message me (myself as my customer) saying they don't have white anymore. I don't feel comfortable to have a supplier message my customers and it creates complication and perhaps lack of customer satisfaction. So I requested my agents to help me double check on inventory on color and style before I officially launch my website.
Upprisa
Google | Lucky
5 April 7, 2022 I spoke to Ada Qiu regarding sourcing and packaging and she was able to answer all of my inquires in a timely manner which is much appreciated that CJ has someone working during EST (day time) and not only UTC +8 Which is a whole 12hrs difference (9p.m.- 6a.m EST ). I didn't have to wake up in the middle of the night to have my questions answered. Thank you.
Vidkris.net
Google | Lucky
1 April 2, 2022 i use the CJ droppshipping two weeks. I order like 20 orders... after 1 week i asked if the orders was send and then they told me that it was not in stock... I finde a nother factory on CJ befor i made my orders i asked if they have it on stock and they told me yes... after a few same thing happend. my custemors got realy mad for waithing extra 3 weeks almost because CJ are so unprofessional. Never agen