Store name Rating Posted Review text
FOLVS
Google | Lucky
5 April 2, 2022 If I have a question, they react very quickly. Customer service is very responsive. A great service in total.
Peace is Earned
Google | Lucky
1 April 1, 2022 1) They're out of touch with their shipping center. They receive notice...often 2+ weeks after you order- that your items are oversized. Half the time they don't even reach out to you to let you know, until weeks go by and you haven't received your items yet. 2) When they are oversized, what you're charged one day differs from the next. You would think they would have shipping streamlined, so that you aren't constantly having to check up on your products to make sure they're moving along the pipeline. 3) Their "agents" are terrible at communication. They also do nothing to make sure screw-ups on their end aren't repeated. This is a big issue if you are trying to scale using them. 4) Products often arrived horribly filthy which tells me that CJ has no idea how to communicate proper packaging of products in my niche, even though they have a huge item selection in it. Sellers should meet a certain level of quality in the buying experience, and it seems like it's just any and every joe that wants to throw something in a box and sell it with no regards to how closely it resembles the pictures. 4) Lastly, packaging for transport is terrible. CJ again, has no standards for packaging to relay to sellers, so oftentimes things will arrive broken. 5) Their attempts at correcting their screw-ups are terrible. I ordered two vases which arrived broken and dirty. I then asked them to re-send the units, which they did, but asked for MORE MONEY to ship the SAME PRODUCTS. Just unprofessional. They do the bare minimum to ensure good business practices and are just ineffective at their service. Go elsewhere.
JardiGénie
Google | Lucky
5 March 31, 2022 it is the best platform for dropshipping, a good service, an excellent agent to accompany you, and a very responsive customer service.
Horseup
Google | Lucky
5 March 31, 2022 Hey everyone, I’m working with Fiona, she is my agent. And that is what makes CJ Dropshipping so good. You’ve got a free Agent which helps you with everything. Fiona texts me every day and takes my wishes absolutely serious. She helps me develop my business in the way i like to. It doesn’t matter if adding nee Products to the Warehouse or printing the products with a logo. I can absolutely recommend Fiona as an Agent. She just understands her work and is phenomenal in it.
Blackawa19
Google | Lucky
5 March 31, 2022 Nico Zhang was very helpful. Since I'm new I can have so many questions with lots of different things about figuring out CJ but Nico figured out and ended my problem fast. Appreciate his time.
grimytowel
Google | Lucky
5 March 30, 2022 Thank you very much, Ada qiu for your assistance. She just helped me fix the issues I just received in y business, and this will help me a lot even in the future. I highly appreciate your assistance. Thank you!
The G.C.C. Inc.
Google | Lucky
5 March 29, 2022 Been using this app for a while, I needed an update on a order and Ada gave me up to date information that I needed
be-shop24
Google | Lucky
5 March 29, 2022 my agent was always the best and did her best in every situation, motivating me to push my business forward. I'm very happy about the cooperation
Sankiway
Google | Lucky
1 March 26, 2022 Worthless app, you have to put prices manually and they are not shipping faster than AliExpress it's the same. All their advertisments lie. All USA warehouses empty. Or set to 1 that is basically nothing as well
Miu Stationery & Gifts
Google | Lucky
5 March 25, 2022 This is a very good place for drop shipping. The agents there are helpful and respond quickly. Recommended
Trend4us
Google | Lucky
5 March 24, 2022 I used this app to help me with orders fulfillment, so far is great so much options for shipping and customer support are amazing, Ada was helpful she did awesome support with the products connections.
Kahoma Shop
Google | Lucky
5 March 24, 2022 Happy with Cjdropshipping, the customer service replied to me quickly and they solved every questions that I had. Furthermore, their products are really interesting.
Skntight Beauty
Google | Lucky
1 March 18, 2022 I am selling a product for 2 weeks and I just randomly was informed that this product isn’t available! None of the orders was sent out to customers. The inventory on the CJ’s product site says 80.0002 pieces are available which is obviously not true. I took a screenshot and wish I could upload it for proof!! Not only is communication beyond frustrating the worst part is that it damages my business. All the customers who ordered were excited to get their product but guess what … it is not even available. Customers will never come back to my store when their experience it as terrible as this. The whole process is very unprofessional. It should be possible to give 0 stars because 1 star is already too much!
Gamian
Google | Lucky
5 March 16, 2022 The support is very patient and friendly. I can't complain about anything, this is really a good alternative to certain other platforms. Thanks for the amazing support, Ada!
Gtrekker Everywhere
Google | Lucky
1 March 16, 2022 I started using this app and thought great they have a USA warehouse. I am a new store and my first order with them and I try seems to be good until. I get a email saying that the product is not at the warehouse. So much for building trust with my customers and now I have t ok explain their inability to keep things updated. I will now have to take all their stuff off my store before it sells.
Australian Cooling
Google | Lucky
5 March 15, 2022 Tinkle helped me confirm my order and was very respectful. I continue to use CJ especially their private inventory is good.
www.Accessoires-Kids.com
Google | Lucky
5 March 11, 2022 I am really satisfied with this Application, the customer service is at the top especially Ada who was available to answer all my questions.
Bode' Fashion Boutique
Google | Lucky
4 March 9, 2022 I was very pleased with their customer service. Ada was very helpful in helping me resolve my problem.
luvlyredun
Google | Lucky
5 March 7, 2022 I am very new to e commerce and CJ has been the service that is the easiest to navigate, list and take orders. Also there chat help (Colin Shao) is awesome!!
Onyxx Project
Google | Lucky
5 March 7, 2022 I am very happy with the service provided by CJ and in particular Tracy who is very responsive and always available in case I have a question. Very friendly and look forward to continuing to work with CJ and Tracy.
SnowGroove
Google | Lucky
1 March 6, 2022 Shut out of account all week, customer service still has not fixed the issue. They take days to respond to each reply.
EZ LANYARDS
Google | Lucky
5 March 2, 2022 Can't say enough good things about the customer service. Truly exceptional and i honestly recommend CJ Dropshipping for an easy experience
Duvilix™
Google | Lucky
5 March 1, 2022 Cristina Chen is a such a wonderful assistant. She understands the issues very quickly and solves them as well. That's why I give her 5 stars
Health & Mix®
Google | Lucky
5 Feb. 28, 2022 Really responsive customer service. Impressed with their ability to resolve issues quickly to questions asked
Tigardo
Google | Lucky
1 Feb. 27, 2022 This app is pure business destroyer. People! be very aware I feel sorry when I see new users leaving positive reviews because CJ agent told them so. This app have an evil strategy to put pressure on new users for positive reviews. This app focus on pleasing new users till they open their store and get sales that the hell starts. I've tried all my best to inform shopify about their tactics and gave screenshots, Shopify said it's horrible and they are invastigating. I had their agent adding me in whatsapp begging me to remove facebook post about not processed order ( I wish I can show you screenshots guys) He told me I'm depressed because you left a negative post. he told me I will give you coupons if you remove it ( he never did and he ignored my messages after I deleted my post) He begged me to leave good reviews on shopify, trustpilot, facebook ... etc PEOPLE do not work with CJ!! I challenge you to find 1 real succesful story of anyone who worked with CJ. You will never find a real story about anyone who made good money with them NEVER!!
khollect
Google | Lucky
5 Feb. 27, 2022 Really responsive customer service. Impressed with their ability to resolve issues quickly to questions asked
Pet-ssential
Google | Lucky
1 Feb. 26, 2022 Shipping costs are outragous. AVOID. $7 shipping for a $0.50 toy? There are much better suppliers around that don't overcharge for shipping to this degree.
My Home Dynamics
Google | Lucky
5 Feb. 26, 2022 very helpful, support team from Alan Yang, quick in understanding the issue and cleared immediately
Style Chiefs
Google | Lucky
5 Feb. 26, 2022 Great app. great customer assistance. specially the guy name Saturn young gave. He wait for your message patiently and then reply until you are not satisfied.
Warmssi
Google | Lucky
5 Feb. 25, 2022 I love this app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!