Dispute ‑ Chargeback Insurance

Recover your money from chargebacks and lost shipments.

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101 Policy and security (Store management)
392 Fulfillment
463 Store management
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How does this work?
How does this work?

Easily insure any of your orders by taking a photo of the products you are shipping to the customer. It takes seconds to insure an order.

Why does this work?
Why does this work?

The likelihood of banks resolving disputes in your favour increase when you provide shipment photos and our address verification documents.

Will it work for me?
Will it work for me?

You can use this app if you ship your own products. We're compatible with all shipping carriers, payments, Affirm, and apps like Route.

When you take photos of your shipments you're giving yourself an easy protection against most types of chargebacks. The next time you're fulfilling orders open this app on your phone to photograph your shipment and it's shipping label. Over time you'll build yourself a visual library to have enough submittable evidence to shift chargebacks in your favour.

Shops can also use DisputeCore to prevent disputes from initially being escalated to the customer's bank. We'll notify you when orders are returned or lost so you can contact the customer instead of waiting for an undelivered payment dispute. And when customers message you with product questions you'll have photos of their order instead of needing to blindly trust their claim about missing or broken items. Recover your money more often from chargebacks and lost orders.

If a dispute happens; you'll have an overwhelming amount of evidence to shift the dispute resolution in your favour. Big banks prefer PDF documents so we'll help you put together the paperwork showing your photo scans, a verification from USPS that the shipping address exists, evidence to show the order wasn't missing any items, tracking screenshots, and a personalized case that you can use as a template

We support the following carriers

  • AmazonMws
  • APC
  • Asendia
  • Asendia USA
  • Australia Post
  • AxlehireV3
  • Better Trucks
  • Bond
  • BorderGuru
  • Cainiao
  • Canada Post
  • Canpar
  • CDL Last Mile Solutions
  • Chronopost
  • Colis Privé
  • Colissimo
  • Courier Express
  • CouriersPlease
  • Dai Post
  • Deutsche Post
  • Deutsche Post UK
  • DHL eCommerce Asia
  • DHL eCommerce Solutions
  • DHL Express
  • DHL Freight
  • DHL Germany
  • DPD
  • DPD UK
  • EMS
  • ePost Global
  • Estafeta
  • Fastway
  • FedEx
  • FedEx Cross Border
  • FedEx Mailview
  • FedEx SameDay City
  • FedEx SmartPost
  • FirstMile
  • Globegistics
  • GSO
  • Hermes
  • Hong Kong Post
  • Interlink Express
  • Janco Freight
  • JP Post
  • Kuroneko Yamato
  • La Poste
  • LaserShip
  • Liefery
  • Loomis Express
  • Newgistics
  • OnTrac
  • Osm Worldwide
  • Parcelforce
  • Passport
  • PCF Final Mile
  • Pilot Pilot
  • PostNL
  • PostNord
  • Purolator
  • Royal Mail
  • Seko
  • SEKO OmniParcel
  • SF Express
  • Singapore Post
  • Spee-Dee