Elevate your social commerce to the next level with Whatsapp

208 Managing customers (Customer service)
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Gesprek is an omni channel conversational commerce platform for customer services users integrating Email, Whatsapp and Facebook Messenger/Post. Now we support e-commerce element in Gesprek that allows user to have their order and product management system in the portal.

Merchants now can do the following with Gesprek:

  • Connect with Whatsapp, Email, Facebook Messenger
  • Have a chatbot feature
  • Manage their own product and order management system

Integrating with Shopify will benefit merchants so merchant can connect with their customers directly from Gesprek portal and help create draft order and then keep the customers updated through out the payment/shipment process.