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GSC Customer Support Forms

Custom Forms + Customer Service = Happy Customers

Ranking
239 Store pages (Store design)
287 Support (Customer service)
892 Customer service
1550 Store design
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Listing

Dual Use App

Create custom forms that can be used as a typical Contact Us form or as a basic customer support ticket system.

Customer Ease of Use

Customers have admin pages that are displayed inside your theme.

Easy To Setup

No coding, or theme updates required.

Create custom forms that can be used as a contact us form or as a basic customer support ticket system.

Admin Features

  • create custom forms
  • edit forms
  • customize the appearance of the pages that your customers use
  • list forms that have been submitted to you
  • search forms that have been submitted to you
  • assign staff members to submitted forms
  • add messages from staff to submitted forms
  • add product links to submitted forms, your customers can click on the these links

Customer Features - pages/features for your customers

  • a page that lists your custom forms
  • a history page so they can review the forms that they submitted to you
  • message notification at the top of the history page
  • on the history page they can review messages from you
  • a page to add messages/files to the forms that they submitted to you

File Uploads

  • 100mb of files can be uploaded per submitted form

Limits

  • create unlimited custom forms
  • customers can submit unlimited forms
  • Files are not stored forever; the chosen plan determines when the file is auto deleted.

Centralized Forms List

  • Most of the pages used by your customers are displayed inside your theme
custom forms list

custom forms list

customer history

customer history

customer support ticket

customer support ticket

support ticket image

support ticket image

admin forms list

admin forms list