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Heymarket SMS

Business Text Messaging with Customers

Ranking
65 Direct marketing (Marketing)
94 Managing customers (Customer service)
425 Customer service
756 Marketing
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Listing

Two-way, Omnichannel Messaging
Two-way, Omnichannel Messaging

Message with your customers using SMS/MMS, Apple Business Chat, Google's Business Messages, Facebook Messenger, Instagram, and WhatsApp.

Automate Repetitive Tasks
Automate Repetitive Tasks

Improve existing workflows by leveraging automated actions based on data in messages or time and day.

Personalize Message Templates
Personalize Message Templates

Personalize message templates using Shopify customer properties as merge tokens within Heymarket.

Overview

Heymarket is business text messaging for Shopify. Your team gets shared inboxes for messaging directly with your customers. They never have to install an app and get SMS, Facebook, Apple Business Chat, and WhatsApp messages straight to their phone.

Employees stay productive with business grade productivity features such as templates, assignments, scheduled messages, and more. Administrators have the necessary enterprise grade controls such as roles and permissions, built-in reports, custom fields, integrations, and a full featured API.

Benefits

  • Add SMS, Apple Business Chat, Facebook Messenger, Instagram and WhatsApp messaging to Shopify Customers
  • Use templates for frequently used messages
  • Personalize messages with customer fields from Shopify as merge tokens
  • Schedule messages
  • Assign conversations to team members
  • Respond to messages from anywhere: web, native iOS and Android
  • Detailed reports on usage, KPIs, customer satisfaction, and team performance
  • Export data
  • Broadcast to lists
  • Integrated with Slack other help desk applications
  • Automate workflows with triggers and actions