Store name Rating Posted Review text
Kiwee
Google | Lucky
5 Feb. 23, 2022 Klayvio is a great app. It is very easy to use. It also integrates well with other apps like Social Snowball.
Rafa CBD
Google | Lucky
1 Feb. 22, 2022 Worst customer support of all times!! 3 weeks and still going on with no resolution!! Not even a simple communication to update customer with ongoing information!! 1 star is more than deserving!!
QUIETREND
Google | Lucky
1 Feb. 20, 2022 They keep charging you even if you uninstall their app, every other app on shopify automatically cancels subscription when you delete it. Wanted to delete Klaviyo on my old store and start working with it on my new store but I won't use it ever again after this.
skylandwear
Google | Lucky
5 Feb. 17, 2022 such a Great app I absolutely love it and suggest you to use it for Email Marketing. Be sure that your customers would love that
GYM SUPPLEMENTS U.S
Google | Lucky
1 Feb. 14, 2022 One of the 3rd class platforms. Their support team is horrible. They do not know how to support their client. I installed their app. This app slows down our website. It is a very big issue. I uninstalled their app. I requested the customer manager to remove your snippet on my thyme file. They do not agree to remove it. I even said you should send me a request to remove the code. They completely declined my request. I suggest to everyone not to install their app. a lot of better apps on shopify store for email marketing. I will inform the shopify app management team as soon.
Fishers Cart
Google | Lucky
1 Feb. 14, 2022 This app has the worst support ever!!! My account is still disabled 4 DAYS AND I'm STILL PAYING FOR IT!!!! The support Wei Hei is the worst maybe she's still drinking and hasn't resolved my issue for 4 days. I've already cleaned the mailing list and still tells me I didn't doo anything, but if she can only think a little bit, she'll notice that a new segment was created.
C-IN2 New York
Google | Lucky
1 Feb. 14, 2022 When I speak with reps from other apps they rave about Klaviyo, but I'm guessing they have not gone through the onboarding process. We were assigned an onboarding specialist, but they don't help you much with the technical stuff. She's just a project manager, essentially who assigns all the tasks to you. Really great sales pitch, but you feel high and dry after you've signed up. Update: Their documentation is really awful.
stryvesupplements
Google | Lucky
5 Feb. 13, 2022 Very easy to use and set up. getting started with the flow templates was very easy and works well. Great tool to help increase sales
Bear Tees
Google | Lucky
5 Feb. 12, 2022 One of the best apps out there to help shopifiers grow their sales. Thank you! I use it mainly for abandoned carts and sms reminders.
THE COASTAL HABITAT
Google | Lucky
5 Feb. 11, 2022 Best app i have come across to boost revenue and recovering abandoned carts using email marketing.!!
American Happy
Google | Lucky
5 Feb. 10, 2022 I've been using Klaviyo for almost 2 years since I found out it integrates seamlessly with my Shopify store. It's been great. The online help pages are actually helpful, and my emails have never looked better. I recommend it to every entrepreneur I meet!
Lane Walker Books
Google | Lucky
5 Feb. 8, 2022 Best email software to integrate with Shopify - Hands down. I would highly recommend to anyone looking to start email marketing to use Klayvio.
Impulsive Fashion
Google | Lucky
1 Feb. 6, 2022 I used this app to help me with email marketing and SMS. I installed a form that offers a discount and when I tried deleting it it was literally impossible to do. I trying getting support from both Klaviyo and Shopify with no success. I'm told that I need to hire professional services to remove a simple form. I've been at this for 6+ months which is absolutely obscured!!! Do not integrate this app with your store. The support is not there.
Teedup Vegan
Google | Lucky
5 Feb. 5, 2022 I am a beginner user but the interface is easy enough for me to understand and they have help resource pages with instructions. I like how it is easy to set up emails with drag and drop components. It's also nice that it syncs into my product listing so I can pull from there to put products into emails.
Kendama-Senses
Google | Lucky
1 Feb. 3, 2022 I'm having a terrible experience. Here's why: I thought Klaviyo would be good because you see it everywhere and integrates with everything. When I just started using it I was contacted by a sales person. He gave a demo and was classic sales person, using persuasive sales techniques, promising many things, only to have to find out that they don't deliver on those things. One of the main things they promise if you upgrade is that you get access to Live Chat, but the buttons to chat support are NOT EVEN CLICKABLE! So if you have problems you are basically f'd, because there's no way to get proper help. A lot of the features are glichy or don't work the way that you'd like. You get to realize that everything is built for ease of implementation for the developers and not for ease of use and functionality for the user. Honestly, I really gave this software a good try, but because I cannot vent and talk with a person, it frustrates so much that the only place I feel like I can do it is here.
Next Level Skin Pty Ltd
Google | Lucky
5 Feb. 3, 2022 So easy to use for a beginner like me who isn't very tech savy! I already love it and can't wait to see some amazing results!
laelcosmetics
Google | Lucky
1 Feb. 2, 2022 THIS APP SUCKS. I send one message to 173 contacts but it says that U used up 500 messages. It you go over the amount of messages you sign up for they'll bill you for it.
NeckMassageDrâ„¢
Google | Lucky
1 Jan. 29, 2022 You all are charging my account in excess. I had to stop the cards. When asked to refund, you all didn't want to. Poor app.
bastille_breads
Google | Lucky
5 Jan. 29, 2022 Really great app, much better than Mailchimp... But the main issue is that it's SO expensive! Maybe I'm just old but it feels like email apps should be cheaper for what you get. However, happy with Klaviyo as this is just the way the market is.
Lioness Beauty Cosmetics
Google | Lucky
5 Jan. 27, 2022 I've had this app about 1 week and I love it. I was using another mailing system for 3 years and it was difficult to use. After I spent a few hours learning Klaviyo, I am really happy with the results of my email campaigns and flows. I think this is the motherboard of all mailer apps. There's so much to learn, but if you spend the time to learn it, you should be ready to go. I can't believe I spent 3 years with a different mailing system! My old one was so hard to set up segments, lists and flows, but Klaviyo makes it super easy and customizable. Email marketing is such an important part of how we make money, so I was ready to invest in something more worthwhile. Give it a try! I tinkered with it for a week before I used the paid version.
Biune.
Google | Lucky
5 Jan. 25, 2022 Es la mejor aplicacion para email marketing que he encontrado para shopify. Los flows y automatizaciones son faciles de usar y ahorran mucho tiempo.
Slipins
Google | Lucky
5 Jan. 25, 2022 Good Morning. My company, SlipIns is 8 years old and we have been working diligently to increase our national and global awareness as well as increasing sales with the use of various promotional entities. We discovered Klaviyo quite by accident when a customer mentioned that we might try this company for our e-mail marketing and promotion. I was a bit skeptical because we had been using another source with limited success and expenditure of lots of time and energy. We decided to give Klaviyo a try and, much to my excitement, in less than 60 days our sales returns have been exceptional. We have just exceeded a 500% return on our investment using this system. We found setting up the system was easy and when we needed help their people were right there to help. We are not overly tech savvy people and the Klaviyo support people were ready to help us with all our questions and needs immediately which was a huge advantage that sets them apart from the other services. I have to say, if you're in need of help and results using e-mail marketing and promotion Klaviyo is a tremendous resource and we at SlipIns recommend them enthusiastically. They have been fabulous!
Terracotta Skincare
Google | Lucky
5 Jan. 24, 2022 Before Klaviyo I was using Mailchimp, and they're like night and day. It took me hours to figure out how to get set up in Mailchimp, and then whenever I logged back in I would forget where things lived and have to figure it out again. This ate into the time I could have spent working on actual content or learning how to use more advanced features. Klaviyo in comparison was a lot more intuitive - once you poke around once, it's much harder to get lost and you can build momentum faster. Plus, I know that once I'm ready, there are a ton of more powerful features waiting for me.
Fandomoid, Inc.
Google | Lucky
4 Jan. 24, 2022 The Klaviyo App has been great for us in collecting newsletter sign ups, set up forms and conversion pop ups. There is a learning curve to really get the most out of the platform but I have found it to be fulfilling all of our needs (on the free version). We will certainly keep using it and, when the time comes, switch over to the paid version to continue our growth.
Our Heartshakers
Google | Lucky
5 Jan. 23, 2022 This is my first time using Klaviyo and it provides so much value for free. I was able to A and B test my emails and schedule. It's perfect for importing my Shopify list.
tetatee
Google | Lucky
1 Jan. 22, 2022 Total scam software! I paid $150 for it and I've been using it for less than half a month and they deactivated my account with no reasonable explanation! Emails are very difficult to reach them, they don't even want to fix the problem and refuse to refund me! Don't use it for anyone! Very disgusting, scammer, scammer, scammer!
Lit Laundry
Google | Lucky
5 Jan. 20, 2022 Easy to use and simple. I love simple as a new business owner its really important. I appreciate also that everything is spelled out easily and all steps are put there so you know what is next and hot to get there.
Garden Activewear
Google | Lucky
5 Jan. 19, 2022 Amazing for small business owners. Very easy to understand, setup emails and pop-ups for your website. Creating emails is also very easy and doesn't require any design skills.
Seed n Sow
Google | Lucky
5 Jan. 16, 2022 Finally, a Shopify app that just works. Only just started using this, but I'm already enjoying it and look forward to see the results.
Amino Nutraceuticals
Google | Lucky
2 Jan. 14, 2022 Terrible support. They do the bare minimum to help their users and will make you use one of their partner developers if something isn't working. Any other app would try to help you with a problem you are having with their app but not Klaviyo.