Store name Rating Posted Review text
Juggernaut Coffee Co.
Google | Lucky
5 Jan. 12, 2022 I am new to e-commerce, and am SO GLAD to be working with shopify! The platform is simple to use, easy to manage, and fun to work with. Customer support has been outstanding. I'm learning as I go, and have seen excellent returns on our investment. Business is booming! Thank-you team!
The Sonoma School of Martial Arts
Google | Lucky
5 Jan. 12, 2022 So far, it's all I could have asked for a subscription app--easy to set up, communicates with customers and gives me statistics and feedback. If you have a business and need to set up customers for an easy, regular buy-back, this is perfect!
Point Wine & Spirits
Google | Lucky
5 Jan. 10, 2022 This app was super easy to install, had everything we needed, along with excellent customer service! Piyush immediately reached out with support, was quick to respond and offer excellent suggestions. I've tried a few different subscription apps and this one is the best so far!
Twinkletoes Glitter and More
Google | Lucky
5 Jan. 8, 2022 The subscription app is a breeze and a huge plus for my store! The customer service is spot on and they are sooooo helpful and QUICK to reply to any issues or questions. If you don't have this app, I highly suggest it!
thepizzaclub.ca
Google | Lucky
5 Jan. 8, 2022 Just set this up. Piyush was a HUGE help to get things organized. Excited to start getting subscribers!
Flawsome! drinks
Google | Lucky
5 Jan. 7, 2022 We had a subscription option available on our website for a while, over a year now, and we used competitor's app for recurring orders first, but over the time it created a lot of accounting issues that made us look for a change. The way other apps work - they create hidden, duplicated listings of all SKUs which are not visible for customers, but are existing in the system, and when customers place recurring order, the duplicated SKU is being sold. Because of that, stock level is not synchronised automatically, so we had situations when the item is sold out, but recurring SKU is still active, and customers' orders are not being stopped, and as a result we don't have stock to fulfil the order. Same goes for any changes on the product, whenever you make any, you need to go back to recharge app and re-sync the products. But, the main issue for us began as we started working with Unleashed stock management software. In Unleashed you can't have two products with the same SKUs, the orders are being imported automatically from Shopify, so all of the recurring orders had errors and didn't get imported. This has caused huge discrepancies in the stock levels on the platform vs in real life. I did a research on different apps and Loop turned to be the only one which could solve all mentioned issues. Loop creates recurring orders on existing SKUs instead of duplicating them, so that if you make any changes or some product goes out of stock, all information is already there and up to date. And of course, all orders were imported to Unleashed correctly as soon as we switched.
Highwire Coffee Roasters
Google | Lucky
5 Jan. 5, 2022 Piyush, Vivek, and team are wonderful to work with. They are hands on and invested in the success of our subscription program and have helped this e-commerce novice greatly improve results in a very short time. I highly recommend this app!
Direct Value Dispense
Google | Lucky
5 Jan. 4, 2022 This is an overall great program that continues to improve weekly. Piyush and Vivek are incredibly helpful and have spent lots of time customizing Loop Subscriptions to meet our needs. Their customer support may be the best in the industry. The subscription software itself has helped us automate our subscriptions which was turning into an arduous, daily task. I highly recommend it. Thank you to the Loop Team!
roastlab.coffee
Google | Lucky
5 Jan. 3, 2022 ROAST LAB COFFEE ROASTERS - We have just migrated our subscribers over to Loop and we're loving this app! The support from the team is amazing. They are extremely responsive to feature requests and nothing is ever too much trouble. Everything we have asked for so far has been implemented into the app. The team have also been helping us to grow our number of subscribers. We highly recommend this app and the customer service is very personal which we value as a small business.
Organic Life Start
Google | Lucky
5 Dec. 24, 2021 I have used many subscription apps and Loop is by far the best and most competitively priced. The team is incredibly responsive, positive, and has a fantastic support culture that has made the app critical to our business. We've been able to take advantage of several custom Loop features that aren't available with Recharge (among others). A huge thanks to your team for an amazing app!
Wisewater Organic Farm Ltd
Google | Lucky
5 Dec. 20, 2021 A great little app that does just what I need, without any hassle. When I have reached out to support with a query, the response has been. Thankyou!
The Richmond Wine Club
Google | Lucky
5 Dec. 20, 2021 This app provided exactly what we needed for our subscription service. We went through so many different apps before we found Loop. Loops ability to chose an anchor date and have a cut off period were critical to our needs. The service was EXCELLENT and very quick. Our subscription service is unique and we needed some help setting things up at the start ....we found the service great and it really eased the integration of loop within our store. Highly recommend this app. Great service, reasonable fees, and great functionality.
Bean & Grain
Google | Lucky
5 Dec. 17, 2021 Very pleased with the ease of use and excellent prompt support in setting up this app. Early days yet but very happy so far.
Qera
Google | Lucky
5 Dec. 11, 2021 A great thing about this app is, that I can edit the code and manipulate everything how I want. So I can adapt it to my webshop seamless. Everything loads fast, only support is faster and helps in great detail.
ESSENCE OF NATURE LLC
Google | Lucky
5 Dec. 9, 2021 I am so glad I found this App. It give people a choice and customer services was so helpful and very prompt to assist me in anything I ask.
Your Bodhi
Google | Lucky
5 Dec. 9, 2021 Really great app on Shopify, easy to use and edit and the customer service is amazing. Very quick and helpful.
The Wine Library
Google | Lucky
5 Dec. 3, 2021 Very prompt in helping with technical problems in setting up the subscription for our wine shop. Tim The Wine Library
Jack Bishop Boxing Academy
Google | Lucky
5 Nov. 18, 2021 A fantasitc add-on for shopify store owners looking to impletement Subscriptions. Which is a great way to ensure regular payments. There were A few niggles in the set up, but mainly becasue i have a customised theme.... The support team is second to none, so even if you feel a little frutrated, these guys will not only ensure you have excelelent customer & support services but will also work with other app owners to work thru any issues..... I can wait to see how these guys continue to develop this app.
Bunteriet
Google | Lucky
5 Nov. 9, 2021 I looked into several options for my subscriptions and I'm so glad I choose Loop. They offer first class support and were able to answer every question and solving every problem I had before launching my site. Your app and your service are amazing!
Designs by Emily
Google | Lucky
5 Nov. 5, 2021 I used this app to help set up subscriptions on my site. I had several questions throughout the process, and they were great with answering them through the in-app chat. When I had a more complicated question about how the app works (because my set up is a little unusual) Piyush really went above and beyond. We scheduled a video call, and I was able to share my screen and he explained pretty much the entire app top to bottom to help me with the best setup for what I was trying to do.
Kita Star
Google | Lucky
5 Oct. 18, 2021 For the price, it's amazing. The support is almost instantaneous. I was responded to via their texting support in about a minute
purrfectbrew
Google | Lucky
5 Oct. 17, 2021 Rakshit Jain is very kind and has helped me tremendously he's always answering my questions on guiding me as i go through my website. Loop is great & has been there every step of the way. I feel a lot more confident and I like how accessible they are to reach very friendly.
Morgenzauber GbR
Google | Lucky
5 Oct. 13, 2021 Very nice app. The support is really fast and helps with anything. If something won´t work the support will do it for you.
wordmorphed
Google | Lucky
5 Oct. 3, 2021 Excellent customer service and easy-to-use app for people with minimal tech background. I am looking forward to continued collaboration!
MadaLuxe Vault Test
Google | Lucky
5 Sept. 25, 2021 Best service, easy to install and configurable subscription app available in Shopify Store. While the app is free but its support is too responsive.
PET FOOD DIRECT CANADA
Google | Lucky
5 Sept. 20, 2021 One of the best subscription services out there! Easy to set up and the developers are quick to help in integration. I am impressed and will continue to use this product on my store for years to come. Cheers
JNM Football
Google | Lucky
5 Sept. 20, 2021 From the first day of downloading Loop, the customer support has been excellent. Despite having a few issues within the first couple days, Loop always replied fast and solved the issues. Loop provides everything I need for my subscription-based business. Would definitely recommend this to anyone who needs to add subscriptions to their website.
Wildbloom Skincare
Google | Lucky
5 Sept. 15, 2021 We are in the process of installing and launching this app but I wanted to address the negative comments about customer service - these guys have been great! Ready to jump on a call no matter what time of day and they have sent multiple detailed emails helping me get this set up. Great customer service! Excited to see our sales increase with this app.
OTF Canada Distribution Inc.
Google | Lucky
5 Sept. 10, 2021 Just started using this app, needed a tiny bit of help from support and so far it's running flawlessly! They were quick to respond and guided me through some coding edits to make it work with our store.
NAYA
Google | Lucky
5 Sept. 10, 2021 Rakshit and his colleague have been an absolute joy to work with. They made it easy to install the app, supported step by step along the way and still available if any questions come up. They are very attentive to their customers and keen to enhance the features around the customers requirement. I don't know why anyone would say anything bad about them as those two are super helpful and taking their time to listen! And the service is A+ - something rare to find in this ocean of apps. Plus, they seem to be always available. For a SME like us, this is important to provide ongoing support and be available even over the weekend. Because, when do we ever stop working and it does not feel like work if you partner with people like these two. Keep up the good work!