Store name Rating Posted Review text
Diana Glamazon Boutique
Google | Lucky
1 May 10, 2022 Terrible app, they chat with your right away when you have questions about designs but when it comes to billing they won't reply, I was charged $136 for a year subscription that I never signed up for!
VapeGeek
Google | Lucky
1 April 29, 2022 UPDATE 3: We are caught in a SCAM by MINTA. And we will file a police report here in Denmark where we operate, after finding out from shopify support that MINTA is lying. UPDATE: We are on a free plan. BUT MINTA wants us to pay 134,83 USD for the free plan. Which is a Scam. Shopify tells us with their (MINTA) approval they can stop it. MINTA does not approve it. Therefor they are scamming us. UPDATE 2: We now know MINTA is lying. Shopify support tells us that if MINTA approve, they can remove the 134,83 USD from the billing cycle. MINTA tells us that it is otherwise. UPDATE 1: MINTA have now cancelled the billing mistake we made, but our next billing cycle they will still draw 134,83 USD although we are on a free plan. Shopify Experts tells us that they can remove the 134,83 USD from the billing cycle, which is crazy amount of money. MINTA tells us that shopify can remove it. I do trust Shopify on this and believe that MINTA is straight up lieying, We have now used 5 days on this insanely stupid case.
Kitson Living
Google | Lucky
1 April 27, 2022 I cancelled my account cause the videos were too short. I emailed them to get a refund and never heard from them. Need to go to BBB.
Jenston Girl
Google | Lucky
1 April 25, 2022 I keep sending messages. One of my collections is not showing up in the app. Still waiting on a reply.
VapeGeek
Google | Lucky
2 April 22, 2022 Almost no existing customer service. Customer service: It is over 24 hours with no reply, as they promise to give reply within 24 hours. Billing: Again we have issues with this. Here on Shopify app store page it says you can choose if you want to pay Monthly or Annually but when you download the app and go into the app via your shopify store you can only choose annually payment. There are NO monthly payment options as they promise.
VapeGeek
Google | Lucky
1 April 19, 2022 Misleading prices! (UPDATE 1: WE have closed our card for further transfer via our bank. UPDATE 2: Minta have not still responded or refunded). Have to say that this is NOT ok. They set their billing as annual billing as default, which should be illegal. Seriously what are you doing.. Also the prices on their on app, when you have installed it, is 1000% misleading. Not talking about the prices stated here on shopify app, but the priceplan you see after you have isntalled it is 1000% misleading. The price is stated 11.33 USD /mo (with the /mo, so you think it is monthly) with BIG letter, under that with small letters it says 136(somethin) annually. BUT the big price you see still says 11.33 USD /mo, so you think you pay monthly. THIS IS MISLEADING PRICES and Should NOT be allowed by EU standards. 1 step closer to report them as they do not respond to our requesst of refund! Or by any means just stop our annual plan/charge/payment as we never thought we paid annually, as the price tags are MISLEADING as f.
Montableaudeco
Google | Lucky
1 April 5, 2022 I wish I could use the app but Impossible to save the texts in French too bad. you have to think about being able to save the templates
Wovencraftco
Google | Lucky
2 March 21, 2022 Minta Make it not easy to cancel subscription. I Experienced technical issues publishing some products during free trial. I decided to end the service and not continue. Two months later , it come to my surprise that Minta is still charging me for their service even though I did not use it at all and did not renew it. Contact their service and never got my money back. Charge dispute is my next move ...
Latina_Styles
Google | Lucky
2 March 13, 2022 I couldn make it posting any videos , maybe upgrade version is better but cant trust cz the video coulnd open
Brooklyn Bougie
Google | Lucky
1 Feb. 3, 2022 Extremely the worst customer service. I was charged twice and never authorized this beware because they will not refund you.
TIA Trends
Google | Lucky
3 Dec. 2, 2021 Amazing app. Super cool features, but comparing the pricing to Canva which has an enormous library of graphics, music, customization, basic video editing AND a content calendar for $13, Minta leaves a lot to be desired for it to be 2.5 times the price just for automation and a very limited library of video templates. Not to mention the buggy UI. I would be instantly sold if it had the same robust library and features or if the pricing was on a similar level.
Jenston Girl
Google | Lucky
1 Nov. 29, 2021 OK. This app have not been auto posting now for 2 days. I contact customer service this morning, they put me on hold saying they will get back to me in a few minutes. That was 5 hours ago, I'm still waiting.
Coveted Dame
Google | Lucky
3 Nov. 9, 2021 I loved it at first but now its problem after problem. My auto posts aren't working consistently on IG or FB.
Western Soul®
Google | Lucky
1 June 11, 2021 Auto post items that are hidden in my store so I had to turn the auto posting off. Waste of money and now cant even connect to Facebook. Don't pay yearly so you can cancel! Update: the connecting to Facebook is corrected now but I chose this app for the auto posting but it posts things that are hidden in my store so basically I paid for nothing.
Phiyah
Google | Lucky
1 April 11, 2021 No music choice. No text font choice. Your text on my video isn’t centered. Not a good app. I might as well just do it myself!! I’m my vllo video app smh or Canva
Love Me Scrubs
Google | Lucky
3 Feb. 8, 2021 I don't like how the videos all start to look and sound the same. There needs to be more variety of music, videos and options to include your own personal pictures.also, add options in the other categories for videos even if you don't have sells
Skintecture
Google | Lucky
3 Feb. 7, 2021 Great, you can develop video fast, however it's so restrictive - you cannot change the text & the fonts are hideous.. If this was to be fixed, then it would make this app very good.. needs more flexibility
lilacstyle
Google | Lucky
1 Jan. 31, 2021 I tried this app many times. It does not work.It is empty boxes. They need to fix it. It used to work in the past.
Crimson and Clover Studio
Google | Lucky
2 Nov. 12, 2020 The videos are cute but they definitely do NOT use AI to find your best sellers. Some of these videos are showing items that are on draft status and have even been manufactured or sold yet. Defeats the whole purpose of this app .