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Okendo: Product Reviews & UGC

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

Ranking
14 Email marketing (Marketing)
17 Customer feedback (Conversion)
63 Marketing
67 Conversion
Featured
44 Growing your business
Reviews
Avg rating 5.0
Total reviews 418
Added today 0
Added yesterday 1
Stores
Detectable NO
Stores in database 0

Listing

Generate Reviews & UGC
Generate Reviews & UGC

Automate reviews, UGC and Q&A collection with Okendo’s post-purchase emails, content capture forms and rewards engine.

Build Trust & Drive Sales
Build Trust & Drive Sales

Showcase reviews and UGC throughout your site using Okendo’s extensive range of beautiful and highly-customizable widgets.

World-Class, 24/7 Support
World-Class, 24/7 Support

Consider us an extension of your team! Located in Australia and the US, our Support team is ready to help at any time.

What is Okendo?

Okendo is a customer marketing platform and an Official Google Reviews partner that offers all the tools brands need to capture and showcase high-impact social proof such as product ratings & reviews, customer photos/videos and Q&A.

Who uses Okendo?

High-growth consumer brands such as Netflix, SKIMS, Fanjoy, Dashing Diva, Bite and Apt2b trust Okendo to power their customer review programs.

What are the results?

  1. Tons of reviews & UGC: Okendo has a mobile-first approach to review capture that maximises content generation.
  2. High impact reviews: Reviews with customer profiles, attribute ratings and photos/videos help maximize shopper engagement.
  3. Increased trust: Establish brand credibility and product confidence.
  4. More sales: Shoppers that interact with reviews are consistently proven to have higher conversion rates and average order values.
  5. Better customer experiences: Integrated with support, loyalty and marketing systems.

What are the top features?

  1. Review request emails: Configurable sending triggers to send automated request emails at the perfect time.
  2. Customer photos/video reviews: Let customers visually showcase their experiences by adding photos and videos to their reviews.
  3. Review displays: Extensive range of widgets to showcase customer-generated content at strategic locations through the buying journey.
  4. Marketing tools: Push review content to Google Search, Google Shopping, Facebook and Instagram to drive qualified shopper traffic.
  5. Analytics & insights: Email performance analytics, sentiment analysis, natural language processing and review performance dashboards.

How customizable is it?

All customer-facing aspects can be customized to ensure brand alignment including:

  1. Review display widgets
  2. Review request emails
  3. Review capture forms

What else should I know?

  1. Customer Success - Our Customer Success team provides hands-on support and guidance for installing and using Okendo.
  2. Fast Widgets - The Okendo display widgets are the fastest in the industry and are relentlessly optimized for onsite performance.
  3. Headless Support - Okendo is compatible with all leading headless languages and frameworks.
  4. Review Syndication - Okendo has partnered with various 3rd parties to enable review syndication to many of the world's largest big-box retailers.
  5. API - Access to Okendo's suite of API's are available for merchants on the Advanced plan and above.