Store name Rating Posted Review text
HUEGIRLSZ
Google | Lucky
5 Dec. 28, 2021 Samad was very helpful, there can be a lot of changes to make it a little better but I am satisfied thank you.
Evolve Fit Wear
Google | Lucky
1 Dec. 10, 2021 Support is terrible. They are online all the time (which is nice) but never able to actually help. They just "raise tickets" and no one resolves anything. Wondering if Im just speaking to a bot...
Hot Rod fuel hose by One Guy Garage
Google | Lucky
1 Dec. 7, 2021 App looks like it has promise but is missing basic features - Can't split orders for example which means if customers buy items that are too large for one box you can't use the app, items that ship from multiple locations are also off the list.
Birthday Outfits
Google | Lucky
5 Nov. 30, 2021 I love this app, easy to use, has very good functionalities, has the best shipping rates, and has great support 24 hours super fast. I been using since a create my shop and never had problem with it
DainobuNYC
Google | Lucky
5 Nov. 10, 2021 easy to setting up. and It really nice support team. They response very first. I really appreciate it.
BROOKLYN REPUBLIC
Google | Lucky
5 Nov. 3, 2021 Automizely and Shopify are the perfect combination. They make running an ecommerce business totally stress free
927th Street
Google | Lucky
5 Nov. 3, 2021 I wasn't ready to purchase anything but got charged $20. The customer service was so helpful in making sure I got a refund.
Premium Co Groceries
Google | Lucky
5 Oct. 29, 2021 Good free platform to process shipping with shopify! It can sync data with shopify and service support is good!!!
MOCHILALA.Boutique
Google | Lucky
5 Oct. 5, 2021 I choose postmen because it is comfortable to use with aftership app, and there customer service is very kind and nice. I was having a problem to add my courier but they helped me very nicely. So far I really like the apps to use easy and clean.
Elevation Delta
Google | Lucky
5 Oct. 1, 2021 Easy setup..friendly help on the other line. Haven't used the product yet, my store launches in a week
Fangyan
Google | Lucky
2 Sept. 27, 2021 Unable to set up a courier account with them, and did not get any updates from the support team within two weeks.
VARI & CO.
Google | Lucky
5 Sept. 15, 2021 Himanshu efficient service. SOLVE MY PROBLEM VERY FAST. GOOD SERVICE GOOD SERVICE, GOOD SERVICE, GOOD SERVICE!!
Alliance Fitness Gear
Google | Lucky
5 Sept. 13, 2021 amazing customer service, I'd recommend to anyone I know, also everything about the app is perfect, just overall love the app tons
QuikCamo
Google | Lucky
5 Sept. 9, 2021 Customer support is world class! The user interface is nice and easy to use. Legit FREE. No hidden paid services. Great app for shipping at a discount.
AlphaKeys
Google | Lucky
5 Aug. 29, 2021 Customer support seems to be top notch. Interface is friendly and easy to use. No hidden paid services. Pretty great app!
Quay Australia
Google | Lucky
5 Aug. 26, 2021 The Postmen app is easy to setup with the courier account and use and customer service via chat is prompt and efficient.
IZ Adaptive
Google | Lucky
1 Aug. 26, 2021 This was some of the worst customer service I have ever experienced. The app failed to provide a label at one point because the line item had no cost - it was an item we had gifted to a customer by discounting it 100% and needed to return it back to us, and were trying to issue a label using Automizely's Postmen and Returns Centre apps. The app said there was an error because the line item "could not be valued at zero". I reached out to the support email, as per their instructions, and they told me they would look into it. The company Automizely, who makes this app, has very fast response times to issues initially, but their customer service reps very rarely have an answer to the questions being asked. They initially respond quickly and then inform me that they will get back to me "shortly", "soon", "as soon as possible", or that they are "escalating it to another team" and then don't actually provide a solution. It has now been over one week that I have been waiting for a simple return shipping label in a day and age that customers expect fast service. Our customer has been waiting patiently for a return label, and naturally I will have to go and find another service to get the label, because this company is absolutely useless when it comes to solutions being provided. I have asked multiple times even for a rough ETA - is it one day? One week? One month? And they ignore the question. They ignore, or fail to understand most questions, and it is hands down the worst customer service I have seen from any of the apps in the Shopify store. They have failed to actually provide me with a solution, and I have literally wasted hours in chats with them trying to get very simple answers out of them, and they can't do it. Being quick to respond is useless if you never provide a solution. That is exactly what Automizely is like.
Buddy bottles.
Google | Lucky
5 Aug. 24, 2021 Had a great customer service experience, haven't had chance to use it yet but looking very promising
LYFTLYFE APPAREL
Google | Lucky
5 Aug. 22, 2021 Awesome customer support! This is the key factor for me to choose an app to use. The app itself is pretty straightforward to install and to set up.
ADC Ink's (2021)E-Sentials-N-Things
Google | Lucky
5 Aug. 19, 2021 I loved how easy it was to get help because I've been working unconventional hours but they helped me asap I wish everyone was so helpful
Ultrahuman HQ
Google | Lucky
4 Aug. 13, 2021 Very easy to follow UI. Incredibly prompt support staff. And the pricing model is something that will definitely win a lot of customers.
Full Proof Baking
Google | Lucky
5 Aug. 8, 2021 I was surprised that this free app offered better (24/7) customer service and more robust functionality (more carriers) than many paid apps. Amazing!
banners af
Google | Lucky
5 Aug. 3, 2021 Simple to use. My store auto ships to the US, but the few international orders caused me to find an alternative shipping option. Postmen has met this need and been very quick to answer my questions via the chat feature.
Juicy-Junk
Google | Lucky
5 July 29, 2021 Best customer service I've ever experienced with an app. They walked me through the entire process to help get me set up and i couldnt have asked for better service. Thank you! I completely recommend this app!!!
Mono B
Google | Lucky
4 July 29, 2021 I want to love it but some areas aren't as refined as I expected. Hopefully this gets better with time.
Cozy Fort Couch
Google | Lucky
5 July 26, 2021 The app works well, is user-friendly, and helps speed up my workflow for shipping out products. Would recommend.
Amir - Strings
Google | Lucky
5 July 21, 2021 I have recently added this service to my store. A great app that provides easy shipping management with discount offers, and most of all they have a helpful and responsive support team.
Corlette’s Eden Salon
Google | Lucky
5 July 21, 2021 Easy to setup and contacting customer support was quick and painless. Now I have a reliable way to ship my products.
My M's Hair
Google | Lucky
5 July 13, 2021 Super easy to use and the support staff are very helpful and very responsive. This app does everything I need for my store and goes above and beyond.
HERC'S Nutrition Canada
Google | Lucky
1 July 13, 2021 This app sucks. Its incomplete. You have to manually add product dimensions each order? It was promising.. but what happens if you have 100 orders an hour.. you have to set one default fallback dimension and weight and have that auto applied to each order? cmon man. even basic cheaper apps have that option. Until they come up with an export/import feature.. they shouldnt be on here for anything other than very small shops