Store name Rating Posted Review text
Odd World Studio
Google | Lucky
1 June 17, 2022 This company will steal your money. I signed up for the full suite business plan, and decided after one month of use that it just was not something that I would be making use of for the cost, so I canceled and downgraded back down to the free plan. I figured everything was fine, as I was not charged the following month. However, after that, they have been charging me every month, and refuse to respond back to me about a refund. I cannot cancel, because I do not have any type of active paid account to cancel even if I wanted to. They owe me over $1,000 now, and like I said, continue with their lack of response. Terrible company.
Henmark Apparel AB
Google | Lucky
5 June 16, 2022 Stamped is a great tool for our review management. The user interface is intuitive and yet powerful. The integration with Shopify works perfect. They have a great support, quick respons with a problem solving mindset.
EcoLeo
Google | Lucky
1 June 16, 2022 I downloaded the app 2 weeks ago and it has been the most painful and excruciating experience to date with building our Shopify store. It was impossible to import reviews without their manual help. I am unable to customize anything. Choosing a specific layout for the reviews gives us product pages with different review layouts (some are in columns, some masonary) making our product page look messy and unprofessional. Cannot change font colors, style etc. It's been over a week I have been asking for help and following up and my concerns have still not been addressed. I get vague responses that they will look into it and then crickets. Looking for another app now.
Lilaquenails
Google | Lucky
5 June 16, 2022 The free version works well for what we need for now and we'll probably move to the paid version as we grow!
Hope Books
Google | Lucky
5 June 13, 2022 Fast and excellent customer support - very pleased as I'm currently on the free version. The app itself is awesome, especially paired with their loyalty and referrals app!
Wild Dose
Google | Lucky
1 June 13, 2022 Slow support and no urgency to fix issues, it's also pretty expensive at scale - more so than others. It simply stopped sending emails completely and when asked to fix it, nothing has been done - it's been two weeks with no solution from their side so I'm paying for an app that isn't doing it's sole job... sending out review emails...
Upani
Google | Lucky
5 June 13, 2022 App support is very good. The UI is a bit improvable. Also the way of adding the stars below the product it´s not autodoable and you need to contact them but they do it for you.
Treehut
Google | Lucky
5 June 10, 2022 Very helpful and courteous staff. The app is user friendly and we get the support that we need. Kudos!
Ikkyu Tea
Google | Lucky
5 June 10, 2022 Excellent product and support. Had a quick fix to ask after an update and everything was solved within minutes after I submitted it to the support staff.
Rushfaster Australia
Google | Lucky
5 June 9, 2022 It helps us better service customers. It gets the job done. I love the analytics part of it. If I need help, Stamped is very responsive.
JuJu
Google | Lucky
5 June 9, 2022 It's nice app for Shopify users for tracking their customer reviews, over all nice. if we get any issues with app will be rosolved.
Manjares de Pueblo
Google | Lucky
5 June 9, 2022 Great technical service. Almost immediate response and solution to any problem. The App is easy to use, many options and opportunities, although to get the most of it, it is important that you invest some time getting familiar with it and exploring. It is worthy.
Clara
Google | Lucky
5 June 9, 2022 We have been using this app on our website www.getclara.co now 6 months and are very happy with it. It has various review widgets with different layouts that can be easily placed across our website to quickly show social proof to our customers. We have requested some additional assistance from the team and Christopher helped us quickly and found a solution. Thanks
Acero Padel
Google | Lucky
5 June 9, 2022 Vi uppgraderade oss från Shopify's Product Reviews i kombination med Trustpilot's Review Service och är verkligen nöjda hittills. Super smidig onboarding och implementation av appen, och det känns som att vi verkligen kommer få mer värde framöver utav att använda Stamped.
Raw Frozen Scents
Google | Lucky
5 June 8, 2022 This is a great app for any-sized business, it has lots of customization options and you can very easily embed reviews in your website without any hassle. Also a great feature is the ability to sync the ratings to google search! You can customize your email review requests or choose from some neat templates, and it also has advanced dashboards where you can see what's going on. I won't be looking any farther for a review app, I now have this on two other shopify stores as well. A little bit pricey if you want to do a lot of things with it, but it's definitely worth it.
The Silver Stork Company
Google | Lucky
1 June 8, 2022 I feel like this is the only option to get a response from the Stamped team. I'm happy to change my review if I can be proven wrong. The app sounds like a great integration but I've been waiting around 3 weeks for a response from support. I granted access to my store over a week ago for them to set up the app on my site but haven't been given any updates since and I couldn't see that any action had been taken.
NoRazr
Google | Lucky
5 June 7, 2022 Great app with lots of options to choose from. You can customize your reviews any way you like them to be which adds value to conversions. Very happy with their service and support.
Art For Everyone
Google | Lucky
1 June 6, 2022 Actually a pretty bad customer support. Wanted to change my review app on all my stores to stamped.io but the integration with the CSV file is a disaster to be honest. Such a pity.
Real Sex Doll
Google | Lucky
5 June 6, 2022 Lowell and the whole team at Stamped are always willing to help whenever one has a problem. They helped me with a backend little problem I could not figure out. The whole team is very kind and super helpful. They all have a happy and positive attitude. So whenever you have a problem, you can be sure you get a reply, a solution and positive feelings. The App is user friendly and intuitive. Having positive reviews published on our websites help us build the trust with our potential clients, especially important when product price is high. The team is totally recommended. Keep up the good work guys.
Gutfulness
Google | Lucky
5 June 3, 2022 Excellent customer service, thank you for your help…………………………………………………………………………………………………….,,,,.,,.,.
Katie Goes Platinum
Google | Lucky
5 June 1, 2022 I love the fact that it automatically contacts my customers for reviews. Plus, it's easy to customize the email messages and thank you page. Love it!
BOA SKINCARE
Google | Lucky
5 June 1, 2022 such a great app. easy to use but the service is amazing. highly recommend this app to anyone who has an eCommerce store
Farmtrue
Google | Lucky
5 May 31, 2022 So easy to communicate with their team - Not only is the response timely, but thorough. They really do take a look at things to discover the information about your account and it's history before troubleshooting. They make the review business a bit less stressful!
Prohibition Soap LLC
Google | Lucky
5 May 31, 2022 Very helpful app! Great service as well. One they have access they literally do the work for you if needed and know exactly where to put things best.
Skinny Tan (US)
Google | Lucky
5 May 30, 2022 We use this app to get customer reviews and display them on our product pages and home page. It also allows customers to message us through the app. I am still currently learning the app, but the customer service team have been great in helping me with all my questions.
Medinis Aš
Google | Lucky
5 May 30, 2022 Good app, nice & fast user service. Starting to use paid subscription, can't wait to check what they can offer even more :))
AgJc
Google | Lucky
5 May 26, 2022 This is a great app and the customer service team is very helpful, we recommend it. Thank you Stamped.io!
Shakti Mat USA
Google | Lucky
5 May 26, 2022 10/10 Been using these guys for 5 years and never disappoint. Great service in the back end and always friendly! Here's to 5 more years Stamped!
SpyCentre Security
Google | Lucky
2 May 25, 2022 Since last week, I have sent multiple support tickets regarding exporting my CSV files for our company reviews and have gotten little to no help with the error I'm encountering. I love this platform, but it has become very buggy and slow, and what was once excellent customer service has significantly devolved in the past year. Once I get my CSV file, I believe I will look for a new provider as this one is just unable to meet my support needs promptly.
The Loomia
Google | Lucky
5 May 25, 2022 Update: Stamped.io's Support team was performing very slow and inaccurate but I think they have fixed this issue. Other than I love it and I purchased a yearly plan. Thank you all. It used to be great with a very fast responding support team. Now, the support team responds very late with inadequate responses. Please fix this issue. thank you