|15||Shipping solutions (Shipping and delivery)|
|16||Post-purchase services (Customer service)|
|18||Shipping and delivery|
|Stores in database||642|
Automate Returns Management
Automate RMAs and customer return policy with a branded self-service return portal. Easily manage and track returns and exchange requests.
Exchanges & Store Credit
Turn refunds and returns into product exchanges or store credit. Our store credit solution integrates directly into your store.
Generate Return Labels
Automate return order shipping labels and processing through supported shipping carriers including Shippo, Shipstation, USPS and more.
Automate your returns process with ReturnGO’s Returns & Exchange Portal. Provide your customers alternatives to refunds such as offering product exchanges and store credit.
ReturnGO keeps your customers in the loop and creates a positive orders return and exchange experience. Configure your custom returns management portal to match your store policy rules.
Easy Returns & Exchange
Return and exchange management can be a challenge. ReturnGO makes product exchanges and returns easy with just a few clicks!
Customized Returns Portal
Fully customize your return portal layout, logo, colors, design, and labels. Set up a unique and professional returns portal in no time.
Customized Return Policy
Define rules, eligibility conditions, resolutions and return reasons as part of your store’s return policy.
ReturnGO’s store credit system integrates seamlessly with all stores, with no need for manual gift cards.
Return Score AI (Optional)
Our Return Score AI algorithm creates a variety of options for your customers to choose from as their preferred alternative to refunds, maximizing your profit and LTV.
- Refund to the original payment method
- Refund as store credit
- One-click exchange
- Refund to bank account (IBAN, for COD payments)
- Keep the item (ReturnGO AI)
- Ship back later (ReturnGO AI)
- Donate the item (ReturnGO AI)
Returns Management Dashboard
Track and manage product returns and RMA requests in one place. Set up custom return rules and statuses, send automated emails to your customers, monitor returns, exchanges, and refund processes.
Manage Returns Requests Efficiently
- Offer product exchange
- Customize automated email notifications
- Automatically or manually approve refunds
- Create a personalized return policy
Customize your product exchange policy to enable customers to exchange items for different variants or products. Define product exchange eligibility conditions and resolutions as part of your return policy.
Let customers cancel unfulfilled orders. This increases customer satisfaction while reducing your time spent on order cancellations and customer returns.
Prepaid Return Shipping Labels
Prepaid Shipping Labels ensure the return order process is as seamless as possible. Generate return labels automatically or upload manually.
ReturnGO’s returns portal enables gift recipients to request a return or exchange.
Easily set up your personalized return center in under 5 minutes with our intuitive system.
Our support team is always available to help you set up your returns portal and optimize your returns management process.
Automatically track your RMA's, Returns & Exchanges today.
Returns & Exchange Portal
Multi-language & currency
Customize to your Returns & Exchange Portal
Flexible Return policy rules management
Manage your returns & exchanges (RMAs)
Store credit exchange solution
Exchange product in one click
Encourage store credit over refunds & returns
Upload a picture for the returns
Instant store credit to shop now
RMA & email notifications for a seamless returns experience