Reviews for app: Shopify Email
| Store name | Rating | Posted | Review text |
|---|---|---|---|
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Catskills Vintage & Co. Google | Lucky |
4 | March 20, 2022 | Can anyone tell me how to set up an automated welcome email? I can't seem to figure out how to do that. I like the layouts and design, but I might need to switch to another app, if I can't streamline this a bit. |
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RUKO Shop UK Google | Lucky |
5 | March 3, 2022 | Simple cost effective way to send out email marketing. Integrates nicely with our website (www.ruko.shop) to allow links to our specific drilling and cutting tool products, pages and offers |
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Ghana Wigs Google | Lucky |
5 | Feb. 19, 2022 | This app was working perfecta and amazing on shopify website I will advice all sucessful store owner to have it on their website |
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AHCC.SHOP Google | Lucky |
5 | Feb. 11, 2022 | one of the best app we have been using on our website and it is free. it is very easy to set up email templates. thanks to shopify www.ahcc.shop |
|
Sexy Beast Google | Lucky |
2 | Feb. 7, 2022 | OK, so I am not using any app for Emailer Marketing (yet) and have been using Shopify's native basic Marketing Emailer Campaign option. Recently they have included the personalisation option so a store can mention Name, Area, Store etc as dynamic text. This has clearly not been tested properly by Shopify. When adding a comma after the name, the preview and final Emailer inserts a space before the comma. It kind of renders the personalisation option useless for me (unless you are OK to be seen as a brand that does not understand basic punctuation). See the examples of the output below for a subject line. Shopify Subject Output: Raj , how are you today? Required Subject Output: Raj, how are you today? Can someone fix this, or let me know how to fix it myself through code? I am using the Brooklyn theme. My store URL is www.sexybeast.in. From the non-responses to other comments I see, it looks like this is extremely low priority for the developers? Help, please. |
|
Takareer Google | Lucky |
2 | Feb. 3, 2022 | it is very helpful for a very simple use, but it does not support HTML code inside email, as this is an important feature for email customization, but unfortunately this app does not have this feature, Shopify need to work more on this app |
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weinliebhaberin Google | Lucky |
1 | Feb. 1, 2022 | Produkt einfügen funktioniert nicht. Habe alle Browser durchprobiert, kein Chance. Was ist da los?.. |
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Crow & Pebble Google | Lucky |
4 | Jan. 19, 2022 | I find this app super helpful, and its handy to have an e-mail campaign app that I don't have to navigate away from my website to use. It's quite basic but that's really all I need and I can't fault its set up. It's intuitive to use and pretty straight forward. However, I would love the ability to set a default colour palette so that my e-mails match my website and so I don't have to change the templates manually. It would make using the app a lot quicker and more convenient. It'd also be great to be able to set a default font. Overall, very happy with this app - I would give it five stars if not for the suggestion outlined above. |
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chrismcinteeofficial Google | Lucky |
5 | Jan. 6, 2022 | Awesome App, really enjoyed using it. I have used many email marketing apps in the past. But this is the best |
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Donald Trump Store Google | Lucky |
1 | Jan. 3, 2022 | As much money as Shopify earns, they could have spent some time developing an actual quality email app... |
|
Gifts Actually Google | Lucky |
5 | Dec. 23, 2021 | Awesome little email app. No frills but easy and quick to use for those little email notifications such as Christmas and Easter etc. Fully free of charge for under 2.5k emails per month, it is a must in our opinion for any Shopify small or building store. |
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Amber Grove Google | Lucky |
5 | Dec. 23, 2021 | Terrific little email App. Just wanted one to quickly send our Christmas Greetings to our email list which is only small. Added app and sent out email in under 10 mins. Recommend for any Shopfy store |
|
Ebazor Google | Lucky |
3 | Dec. 20, 2021 | This is the first time I have sent email. I don't know why. The email I sent only has the title and can't see any content. I want to recommend our new products to customers, but they can't see the picture and can't click the button. I don't know how to solve it, and I don't know how to contact your staff. |
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Pudgey Keycaps Google | Lucky |
5 | Dec. 6, 2021 | Easy to setup and reasonable cost. A place to purchase premade templates to use and some automatic emailing would be nice. |
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Souvenir Turistici Google | Lucky |
5 | Dec. 6, 2021 | Excellent app, versatile and intuitive, easy even for those who are not experts at all. Is there the possibility of inserting a download button to download a price list? |
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Sleep&Go Google | Lucky |
3 | Dec. 2, 2021 | Email automations aren't available for this app? How can I sent an email to a certain customer? Or it's not possible? |
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nobrandjeans.com Google | Lucky |
1 | Nov. 29, 2021 | beyond pissed off. been sending emails, and to find out we can only send 5 emails every 7 days. Are you serious and its cyber monday and we can not send emails |
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JOSEPH HENRY 1895 Google | Lucky |
1 | Nov. 29, 2021 | I thought the app worked well till I decided to run reports. Reports showed no info for me apart from the fact that everything was 0: 0 emails reached, 0 emails opened, etc. Is there a problem with the app? |
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Gypsy Diamonds Google | Lucky |
1 | Nov. 23, 2021 | This app is cheap and so are the delivery of my emails. I sent out a email blast for Blackfriday and the app decided to stop after 50% and tells me that it stopped because there where some peoples that did unsubscribed. Also it's reporting feature is extremely cheap only sending info and clicks but no results like add to carts or sales. As I said cheap yes but this does more damage to our brand than help. |
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california-creative-admin Google | Lucky |
5 | Nov. 22, 2021 | This app is awesome because it's FREE!!! All of those other email apps are crazy, crazy expensive. Thanks Shopify! |
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Kinky Toy Store Google | Lucky |
5 | Nov. 10, 2021 | This app works well and is easy to install. This app does what its claims do and is easy to manage. Customer service is friendly and ready to help. I recommend this app to all. https://www.kinkytoy.store https://www.kinkytoy.shop |
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Photodobe (Photo-presets) Google | Lucky |
1 | Nov. 10, 2021 | Really bad experience. Basically at some point of time no email started going through. Shopify would send out 5% and stop sending. I wrote to support. They've recommended sending to the "most engaged" latest customers. This did not work. Open rate was next to thing. They've send learning me videos. Nothing worked. The reason turned out to be lack of basic functionality, which would lead to your email list getting slowly poisoned. Shopify does not allow you removing bounced emails or the ones that mark you as spam. At some point of time your email database becomes filled with old emails that cannot get delivered. This leads to lower delivery rates as email systems start to think you are spamming. Then Shopify will see that your open rates are low as you get into spam folders, etc nad Shopify stops sending out emails. The solution has been to install a One Email marketing app. Segment my list into 1k segments. Constantly talk to One support as my sending would get blocked due to high complaint/bouncedback rated ....it took me just a month to clean my emails out. I've tested sending emails after this on Shopify and omg - 30% open rate and it's all delivering. To sum up: poor customer service, 100% lack of knowledge, no solution to the issue - basically "figure it out yourself". What can Shopify do about it? Allow clients to unsubscribe bounced emails and whoever has marked your messages as spam. This will leave email list clean and healthy. Simple. |
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Studsmen Fashion Google | Lucky |
1 | Nov. 5, 2021 | The only sure thing that's great is that the merchant gets 2.5K emails, but you know what's so terrible about the shopify email? You cannot email your customers in the event there are refund concerns, delivery questions, or just emailing them to resolve any kind of issue. And the craziest part about this issue, the customer was refunded their FULL AMOUNT for their order, but shopify still kept the processing fee. I don't know whether to laugh or slap myself. Perhaps both while scrapping this app altogether. You know how much confusion and frustration has been experienced, and not to mention the inconvenience. All that money taken in, and we can't even get any extra tiny perk that would assist in bringing in more business. Just WOW! |
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Seattle Yarn Google | Lucky |
1 | Sept. 30, 2021 | No useful analytics make this a pretty bad system. No way to see who is opening, clicking, bouncing, or unsubscribing. No way to see who got email and who didn't if there is a problem. No way to clean up my lists. No way to improve engagement when I can't actually see which customers are engaging and which ones aren't. It feels bad on purpose - like Shopify wants us to take our business elsewhere because they don't want to be bothered with this. If that's not the case, please fix it asap. |
|
Video Presets Google | Lucky |
3 | Sept. 27, 2021 | The product is quite raw. A lot of functionality is missing. Navigation is not user friendly. 1) It's impossible to segment audience based on the product purchased in order to create detailed marketing campaigns 2) There is no way to clean database, Shopify does not provide ANY bounceback emails details + reported as spam details. 0. 3) Usability of data display is questionable. Overview only shows data from 30 days. If I send emails every month I want to find the most successful email campaign - there is no way to do it. Just open each one, select the dates...etc |
|
Bitter & Esters Google | Lucky |
2 | Sept. 24, 2021 | I really wanted this to be better than it is. This feels like a beta product at best as it's just not up to par with similar tools that are available on the market now (i.e. Mailchimp). Functionality that I've taken for granted (copying campaigns, posting to multiple social media sites) is simply missing. Audience selection is also poorly integrated into the overall product. Lastly, the actual campaign building tool is slow and a little janky to use. I'd wait this one out until Shopify figures out what works and what doesn't. If their "Ping/Chat/Inbox" chat debacle is any indication of their development process, then I'd wait it out for another year at least. Shopify can do better than this. |
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Daisy Park Google | Lucky |
4 | Sept. 24, 2021 | An automated Thankyou email for new and repeat customers would be great to have with this. Newsletters are quick and easy to use. |
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Very Ashley Google | Lucky |
5 | Sept. 17, 2021 | I wish there was a way to include email workflows and such. But other than that, this app is wonderful. |
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wellingtonbrands Google | Lucky |
5 | Sept. 1, 2021 | really happy shopify made this app so i do not need to pay extra for mailchimp or klaviyo, thank you |
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Sabersmyth Google | Lucky |
4 | Aug. 30, 2021 | Easy, free, and beautiful email campaign builder. I love how it's connected to our store's products and details off the bat. Rating is 4 stars only because there's essentially zero automation available. |