Organize your messages in one place. Send emails directly from your dashboard and use our Facebook integration for easier communication.
Use chat-bots to engage with your customers. They are effective marketing tools and great assistants to balance your workload.
No need to be stuck at your desk all day. Use our app for Android and iOS, keep in touch with customers and never miss any conversation.
Boost your business with smart live chat
Install our live chat and turn your visitors into happy customers. Give personalized shopping experience with advanced customer information and increase conversion rate.
What is a smart live chat
Smartsupp is not just a simple live chat software for customer communication. Like a new team member, this proactive chat automatically engages your customers, helps you with your sales, and saves you plenty of time.
- Set up chat-bots to send immediate and consistent replies to your customers
- See your visitors’ behavior on your website by watching their screen recordings
- Reply to conversations even after the visitor has left the website.
What can you expect from Smartsupp? Check the list of the main features that will take your customer service from average to great.
- Customizable chat box
- Customer satisfaction rating
- Mobile app (iOS & Android)
- Shortcuts (response templates)
- Detailed analytics
- Visitor session recordings
- Online support in 7 languages
Smartsupp dashboard is available in the following languages: English, Čeština, Deutsch, Español, Français, Italiano, Magyar, Nederlands, Polski.