Store name Rating Posted Review text
Lovewrist
Google | Lucky
5 today literally the best app for SMS marketing. Also with super helpful and fast support team. 5/5 recommend!
Fancy's Exhibit
Google | Lucky
5 yesterday Just got the app today and I can say the customer service is superb! It's easy to see and navigate on your tablet or laptop. The sms and email sign up is great and you can also schedule a meeting with someone to talk about the app and to ask the more questions if you would like to.
Athlan's
Google | Lucky
5 yesterday Good and quick support! Needed to validate the account for an SMS campaign and the lady guided me through the steps needed for the shop to comply with local laws before she could go ahead. 5 minutes and all was done!
The Nature's Oasis
Google | Lucky
5 yesterday Setting up this app to function well with my store was fast and easy. They have a great customer service team for guidance.
happy waf
Google | Lucky
5 yesterday i have a problem and i contacted the support who is really helpful and listening to my requests. I am so satisfied about the service.
Bleu Gear Shop
Google | Lucky
5 Aug. 6, 2022 I used this app to help me with setting up SMS marketing / social media opt - in messaging. The staff are great especially Kaneo who helped me. They are fast with responses and patient to make sure you get it done right away. Great service!
Helistere
Google | Lucky
5 Aug. 6, 2022 Excellent service from the team, quick and prompt service. the app is well laid out and easy to use.
Shower_ly
Google | Lucky
5 Aug. 6, 2022 L'app funziona molto bene, l'assistenza via chat ve la consiglio, senza di loro non sarei mai riuiscito a scrivere privacy policy e attivare le automazioni. Fantastici. Costi irrisori per ciò che fa!
FERVENT GEAR
Google | Lucky
5 Aug. 5, 2022 Prompt and excellent customer service. The app is user friendly and we love the sms planner that is provided. Nice little added feature.
Contempo ®
Google | Lucky
5 Aug. 5, 2022 Really great customer support. Very quick response time. The rep was very knowledgeable about this app and guided me really well
BeChic Hair
Google | Lucky
5 Aug. 4, 2022 Customer support is great. They are very quick in helping you out with the initial support. Lord was great. I will be back with more feedback once I start using it.
Elevategearco
Google | Lucky
5 Aug. 4, 2022 Needed help with editing messages. Quin was quick in respond and help out. Would highly recommend this app.
Gufetto Brand
Google | Lucky
5 Aug. 4, 2022 top app, I recovered a lot of money with this app, the support staff are always there and very kind.
Tranquil
Google | Lucky
5 Aug. 3, 2022 SMSbump is more than likely the best sms app out there. No fees, except when you need to actually run your sms.
Marivara
Google | Lucky
5 Aug. 3, 2022 Great customer support! There was something wrong in the set-up so I contacted customer support. They are very friendly and also give you tips and recommendations on how to set-up everything. I would recommend this app to everyone.
WalBur Lights
Google | Lucky
5 Aug. 3, 2022 I am using this to set up my automated messages; easy to naviagate. The agent was very patient with me and gave me very clear instructions as to what to do. Issues were resolved in little time.
Feyral
Google | Lucky
5 Aug. 3, 2022 Ineccepibile. Supporto sempre disponibile e app ottima. Non si può chiedere di più veramente. Ottimo lavoro
Medufashion.nl
Google | Lucky
5 Aug. 2, 2022 The best app you can use to get repeating customers, The customer service is also great, I've used this app a lot
Refunky Jewelry
Google | Lucky
5 Aug. 1, 2022 Great support from these guys. Fast and efficient. Support is also very supportive and nice. Been using SMSBump on all of my stores and never had an issue with them!
Cloud Cushion Slides
Google | Lucky
1 July 31, 2022 Just found out that SMSbump sents text messages to users that have failed. So even know the message are not going to be delivered you will keep getting charged and they continue to make a margin. Not only is this unethical but it also doesn't make sense. If the SMS is failed, they should be removed from the list. Reply from rep "In general, SMS deliverability failure could be attributed to various reasons. It could be due to a delay in a receipt from the provider, a carrier issue, network connectivity, roaming, handset issue, invalid number, etc. Thus, if they have failed once, they might be sent the next time."
Smile Cushion Slides
Google | Lucky
1 July 31, 2022 SCAM ALERT. Unlike other platforms, SMSBUMP will continue to send SMS to accounts even after they have failed. This way they can keep charging you. Note you cannot create an automated list of users whose numbers are invalid. They probably are aware of this glitch and take advantage of it to steal and scam shopify businesses. When I asked them to help me create a list they told me it has to be done manually. Imagine going through a list of 200K+ users and adding each manually. They make this process difficult so no one does it. I would strongly suggest gathering all these failed numbers and manually deleting them at Lists & Segments OR manually unsubscribing them at Subscribers -> All Subscribers -> Unsubscribers Here's a visual guide: https://screenrec.com/share/K8JFu1P9AV
HSC jewelers
Google | Lucky
5 July 31, 2022 So far the app is fantastic, love that it captures both email and sms. I used chat support and was easily able to handle my issue. Great company so far and the app itself is the easiest Ive used so far.
novacosmetics
Google | Lucky
5 July 31, 2022 customer service is great! i appreciate this service! this app is the best and the service is the top
Sevyn Care
Google | Lucky
5 July 30, 2022 Customer service is great! they respond super quick and assist every well! The only app i use for my growing business!
Swavy
Google | Lucky
5 July 30, 2022 Wonderful app Iven and his Team did an excellent job helping me and my company issues out. If I need any help in the future I want Iven and only him!
Woodylands
Google | Lucky
5 July 29, 2022 Great App. Easy to use and very effective. It's definitely helping me increasing conversion. Also their support team is the best! Highly recommended!
LUXY MARIMO®
Google | Lucky
5 July 29, 2022 great customer support, excellent application, for the business this app it's perfect absolutely recommended
Shanel's Divine Touch Baskets
Google | Lucky
5 July 29, 2022 Fhoel C, my SMSBump Support Representative was very patient and helpful with resolving my issues. Thank you.
Jamelly Shop™
Google | Lucky
5 July 28, 2022 team was very helpful dgwsegwegtwqaetgwaetgwaetgwaetfgwetgfwsergwsregwsergwsregwsrgwsregwsregwsregwsregwsergwsreg
The Hair Hub
Google | Lucky
5 July 27, 2022 SMSBump support was excellent. They responded to my issue very quickly and Lazar from SMSBump got it sorted quickly too! Thank you for your support.