Store name Rating Posted Review text
Stone Wayy
Google | Lucky
5 Nov. 20, 2022 Thank you for the service that Quin did, she was very helpful and take the time with I recommand her
CHATSMAMUSE
Google | Lucky
5 Nov. 20, 2022 Thank you for the information from Quin who was very efficient and quick in dealing with my request.
Love Huvet
Google | Lucky
5 Nov. 19, 2022 Great app & customer service. It is nice to see the analytics after campaigns/flows. Quin was great when I had a question about a feature.
ChargeAktive.com
Google | Lucky
5 Nov. 19, 2022 Good service! .......................................................................................................................................................................................................................................................................................................................................................................................................
ChimneyDeluxe
Google | Lucky
5 Nov. 19, 2022 Thanks to Jeffrey I quickly reach out my problem. I wasn't able to send sms with my account ad he help me.
Triumphonaturae
Google | Lucky
5 Nov. 19, 2022 they have been very helpful in answering the questions I had, and they have been even very fast ! :)
Home Artem
Google | Lucky
5 Nov. 19, 2022 I want to thank Iven for his seriousness and quick work, I received a lot of help from him and I am grateful. Thank you very much Iven!
Mellow-Cocoon
Google | Lucky
5 Nov. 19, 2022 Appli au top, service client à l'écoute, très efficace pour augmenter le taux de conversion et récupérer des paniers abandonnés par exemple
FancyKidToy
Google | Lucky
5 Nov. 19, 2022 SMSBump is a great app. I install it on every Shopify store. The contact support is really great too.
EarthKosmetics
Google | Lucky
5 Nov. 18, 2022 Great app, been using it for a month now and no regrets. Customer service is top notch. Recently had a chat with Quin on an issue and the response was timely and exactly what i needed. Keep up the good work!
Tu Tienda de Bici
Google | Lucky
5 Nov. 18, 2022 Despuesde probar varias apps, puedo asegurar que es la mejor de SMS en Shopify. Atención al cliente muy atenta. La recomiendo totalmente.
PurezzaDivina
Google | Lucky
5 Nov. 18, 2022 Ho appena iniziato ad usare quest'app per fare sms marketing e volevo dire che mi sto trovando davvero molto bene. L'assistenza è anche molto cordiale!
geministall
Google | Lucky
5 Nov. 18, 2022 Exploring the Apps, needs some time here. But Joann C is very helpful and the assistance is promptly, very good service.
Huzza Store
Google | Lucky
5 Nov. 18, 2022 Great up, and easy to use. a lot pf tutorials and Joann C was really helpful with my problem with validating my account
BonWorth
Google | Lucky
5 Nov. 18, 2022 Good App! The customer service is amazing and fast! Thank you Djan for helping me in record time!!!!
Hellonights
Google | Lucky
5 Nov. 18, 2022 Great app for leads and customer win-backs. I will definitely use SMSBump for all my current and future projects. 10/10 highly recommend.
Sage & Magic
Google | Lucky
5 Nov. 18, 2022 I appreciate the customer support. I'm thrilled with the response time. Fantastic, fast and thorough support - thanks!
Blu Faze
Google | Lucky
5 Nov. 17, 2022 Marnie was a great help, checked my account made sure everything was running smooth. If they worked for me they would get a raise. Very skilled and helpful.
Pony Jet
Google | Lucky
5 Nov. 17, 2022 PL was great. Got my problem solved. Amazing customer support. Highly recommend. ...................
Shaalis.com
Google | Lucky
5 Nov. 17, 2022 SMSBump is one of the best SMS solutions, very good support I was talking to Iven he is very friendly and gives perfect support, I really appreciate Iven's support.
Ivori's Boutique
Google | Lucky
5 Nov. 16, 2022 I texted in today for help and I got "PL" to help me and I want to say The best customer service I got all the help I needed in this one chat it was a stress free chat. I asked for help yesterday and as you could see I had to come back for the same help needed. Thank you so much PL and thank you to whom ever is reading this for hiring this great person not only was the service was GREAT! but I also got someone that was so super patience with me being so super slow on typing. Again thank you and thank you "PL" your the best, I rate PL a 5 star on customer service. Thank you Virginia Ivori's Boutique
TOGERNA
Google | Lucky
5 Nov. 16, 2022 I Use SMSBump for SMS marketing. Thanks to Marnie I was able to get started in messaging marketing. I 100% recommend this app.
internet friends
Google | Lucky
5 Nov. 15, 2022 This app is amazing! I had some set up issues but the support agent, Fhoel, really helped me out. Definitely worth a try if you're looking for a solid SMS and email marketing solution
Blaze
Google | Lucky
5 Nov. 15, 2022 This app helped me understand SMS marketing even more. Thanks to Fhoel for helping me out. Im glad she helped
Shop Abree Chanel
Google | Lucky
5 Nov. 15, 2022 Great customer service, and quick response times! 5/5. I have yet to use the services yet since im still new
DesignsbyShakeya
Google | Lucky
5 Nov. 15, 2022 this app is so amazing! I love it. its a little confusing but I'm getting the hang of it slowly by using it everyday! I would definitely recommend
SkyeLight
Google | Lucky
1 Nov. 15, 2022 They claim that their app is working, but their partnered carrier is down so we cant send messages. This has been ongoing for the past 2 weeks and they refuse to reimburse payment for the messages that havent been sent/ the monthly charges for the app no one can use.
Brushshineco
Google | Lucky
4 Nov. 15, 2022 Using this app provided me with a better understanding . Thanks so much to Fhoel for helping me out during this journey
Vaya Island
Google | Lucky
1 Nov. 15, 2022 We were overcharged $80 on our last billing cycle. When we brought up the fact all bills had been paid for for October (we sent the attachment from Shopify ) in which they claim the fees were for "usage fees" they ignored it. We also sent an attachment via email of a member of there team via chat acknowledging they made an error. We have not received a refund yet. We also attached our payments from October. We purchased a $200 credit in October on the 15th. The "4 Usage Fees" make no sense. We want a refund asap on this overcharge.
But First, Pray
Google | Lucky
5 Nov. 14, 2022 Princess S. helped me immensely in the chat on SMSBump. I'm really appreciative of her patience and time she used for my benefit.