Reviews for app: Tidio ‑ Live Chat & Chatbots
| Store name | Rating | Posted | Review text |
|---|---|---|---|
|
Ascension Inspired Clothing Ltd Google | Lucky |
5 | March 16, 2022 | Really great app and Mike was super helpful dealing with my query and setting up Tidio for me. Great |
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Emerald Promise Google | Lucky |
5 | March 14, 2022 | I added Tidio not thinking much of it, but it has really great automations. I can't be there all the time, and it makes my store seem so much more professional. I am pleased with this app. |
|
Jealous Gallery Google | Lucky |
5 | March 14, 2022 | We are trialling live chat and so far so good. Easy to use - the chat help received as also great. First day using it so will have more feedback later in the week. |
|
House Of Denim Google | Lucky |
5 | March 10, 2022 | I love using the app because it has so may features and it honestly helps in growing my biz. Thanks! |
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Sinerji Organics Google | Lucky |
5 | March 8, 2022 | This is a really easy to use chat app. We have definitely connected with our customers better. The developer was super helpful. Well done. |
|
googila Google | Lucky |
5 | March 7, 2022 | Operators respond instantly and I am really satisfied with this service for customer management and accountability |
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Peace And Rock Boutique PR Google | Lucky |
5 | March 3, 2022 | Me gusta mucho esta app. El servicio al cliente es genial y me ayudo a solucionar problemas de instalación. Espero que me ayude a aumentar mis ventas. Gracias! |
|
YouPetOfficial Google | Lucky |
5 | March 1, 2022 | Great and easy app to use as chatbot, just need to find out how i can set the automated bots up. That's something that i don't understand yet. Update: few Minutes after writing this review and giving four stars, support already contacted me and helped me out. So no problem's now and updated to 5 stars. Thanks for the quick support |
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HUMAN NEST Google | Lucky |
5 | Feb. 24, 2022 | Great and quick support! I used the chatbot for some help and got very quickly response. It looked complicated at the beginning but once you understood the logic it is easy to manage yourself. |
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PYRA Supply Google | Lucky |
5 | Feb. 23, 2022 | I love tidio! best app in the world to connect with your visitors. I just tried it for the fist time and im blown away! |
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LUMI Beauty — Gleam Before Glam Google | Lucky |
5 | Feb. 22, 2022 | AMAAZZZINGGGG. so easy to use and customer service is prompt with replies. Helped me so much especially the integration part with to link Klaviyo using another app. Thank you so much! |
|
Hocon Mexico Google | Lucky |
5 | Feb. 22, 2022 | Apenas estoy iniciando su uso pero me resulta muy practico ya que puedo dirigir tanto el chat de la web como de la pagina de fb en un solo lugar y desde mi celular, las notificaciones son al instante!!! hasta ahora todo excelente la aplicacion movil y la version web son muy faciles de usar y entender cualquiera podria usarla sin ningun problema |
|
cnctoolsllc Google | Lucky |
5 | Feb. 21, 2022 | I really like this app, it works as I expected. It is what I was looking for. Its tells you when you have a new visitor and the message appears right away. |
|
alex050390 Google | Lucky |
5 | Feb. 21, 2022 | Very good experience, I was able to sort all my clients problems very easy, instantly and over my store. |
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Concrete Mart Google | Lucky |
5 | Feb. 17, 2022 | I have more than 1 store and created multiple accounts and not able to manage those as 1 person needs to handle all the chats. I contacted Tidio customer service and they helped me to install one chat account to all websites and it save my life. Highly recommend to use this app!!! |
|
Los Angeles Hydrojet Google | Lucky |
5 | Feb. 17, 2022 | Tidio is really good, we've tested a few applications in the past, but we found it was fairly streamlined. We have a lot of CS support needed for our brand, so Tidio was a fantastic addition. |
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Tony-Korean-Food Google | Lucky |
5 | Feb. 17, 2022 | Lots of competitors in the space but Tidio is good. Definitely one of the best integrations with Shopify directly. |
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KNshoppint Google | Lucky |
5 | Feb. 16, 2022 | it's great and so useful, so fast and help's you a lot in customer service so I recommend to install it. |
|
Oates Bikes Google | Lucky |
5 | Feb. 15, 2022 | Only just started using it this week. Mike on the support team was very helpful answering my questions |
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Yūjin Google | Lucky |
5 | Feb. 14, 2022 | Amazing live chat app! Really recommended, simply beautiful, the support is great. Lot of automated features too. |
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Vizion By Dom Google | Lucky |
5 | Feb. 14, 2022 | Tidio is like the equivalent to that salesperson that first makes contact with you when you walk into a clothing store! Never miss the opportunity to properly greet your potential customers the minute the land on your site and talk to them about your current discounts and promotions. |
|
Tramenco Google | Lucky |
5 | Feb. 11, 2022 | Amazing fast help whenever there's a problem on your store, thank you for having a great customer service ! |
|
Doodle Couture™ Google | Lucky |
5 | Feb. 10, 2022 | Seriously awesome! I am really impressed with how easy, professional and effective this app is. I'm a big fan. |
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World of Amulets Google | Lucky |
5 | Feb. 10, 2022 | Excellent app. Easy to use and support is superb. In just 3 days i already had a few sales thanks to the app. This app will help a lot taking care of customers with the live chat and bots. Would give 10 stars if possible |
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SproutRite Google | Lucky |
5 | Feb. 9, 2022 | Very few issues with this app. Support is helpful. Customization allows it to blend into site well. |
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Eco Sustainable House Google | Lucky |
5 | Feb. 8, 2022 | I am still in Demo mode and setting up the Bot to have quality conversations to acquire leads. But it seems pretty good so far! Helpful Support as well :) |
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OYA YOGA Google | Lucky |
5 | Feb. 7, 2022 | Best chat and chatbot app ever ! i really love it to keep in touch with my clients Doesn’t bug at all so professional |
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The Knickknack Shack by Darthside LLC Google | Lucky |
1 | Feb. 4, 2022 | Expensive, and very difficult to cancel your account if you decide to delete the app. I'm still not 100% sure if my account is fully canceled, but I'll be waiting to see if I get any unexpected charges from these people. It's a chat app, but they do not offer any live chat support. Funny how that works. Very shady. |
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StageReadyHair Google | Lucky |
2 | Feb. 2, 2022 | This app was very promising until I wanted to use my purchased domain and not my . shopify domain on the message when responding to customers via email. When I clicked to add a new site link, I realized it was making me start over so I tried to back out with no luck. I was locked out from all the previous customer's messages that I was trying to reply to. And no matter how I logged out and logged back in, it was making me start over, I no longer had access to the dashboard. Customer Service Rep Chris said that the emails had to have from the .shopify adress on the email which I found tacky so unfornately I cannot continue with this service. |
|
Galaxy Hound LLC Google | Lucky |
5 | Feb. 1, 2022 | Great customer service!! Our company is just starting out using an app for customers on our store site and so far we are loving it! |