Reviews for app: Tidio ‑ Live Chat & Chatbots
| Store name | Rating | Posted | Review text |
|---|---|---|---|
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Eco Sustainable House Google | Lucky |
5 | Feb. 8, 2022 | I am still in Demo mode and setting up the Bot to have quality conversations to acquire leads. But it seems pretty good so far! Helpful Support as well :) |
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OYA YOGA Google | Lucky |
5 | Feb. 7, 2022 | Best chat and chatbot app ever ! i really love it to keep in touch with my clients Doesn’t bug at all so professional |
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The Knickknack Shack by Darthside LLC Google | Lucky |
1 | Feb. 4, 2022 | Expensive, and very difficult to cancel your account if you decide to delete the app. I'm still not 100% sure if my account is fully canceled, but I'll be waiting to see if I get any unexpected charges from these people. It's a chat app, but they do not offer any live chat support. Funny how that works. Very shady. |
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StageReadyHair Google | Lucky |
2 | Feb. 2, 2022 | This app was very promising until I wanted to use my purchased domain and not my . shopify domain on the message when responding to customers via email. When I clicked to add a new site link, I realized it was making me start over so I tried to back out with no luck. I was locked out from all the previous customer's messages that I was trying to reply to. And no matter how I logged out and logged back in, it was making me start over, I no longer had access to the dashboard. Customer Service Rep Chris said that the emails had to have from the .shopify adress on the email which I found tacky so unfornately I cannot continue with this service. |
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Galaxy Hound LLC Google | Lucky |
5 | Feb. 1, 2022 | Great customer service!! Our company is just starting out using an app for customers on our store site and so far we are loving it! |
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Elliefont Styles Google | Lucky |
4 | Jan. 31, 2022 | So far very happy with the overall application. I would have liked to seen a mid level include more than the same 100 chats that the free version has but not have the fee of the unlimited one. Other than that so far so good. |
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Do-It-Yourself Danielle Google | Lucky |
5 | Jan. 31, 2022 | So far I like this app and it appears like it will be easy to use. I'm new to Shopify so I haven't had a chance to use the app to the fullest, but the tech support was helpful when I had a question! |
|
Alternativa para tu Salud Google | Lucky |
5 | Jan. 30, 2022 | It is an app for direct communication with users from the website. Take advantage of it indeed, it is very worth getting it. Its functions in customer service are really good, clear and simple, it has always been said that customer service is essential for a company, that is, it is a priority. "The customer is always right". Well, even if you don't believe it, the truth is that the customer should be well served, so you will increase your interactions with their requests by 100%, the customer does have the right to comment on our product and, in this case, their comments will be well received, this app knows well do its job, so new users should download the app. For this reason, it is very important to listen to the opinions of other experienced users that often help us understand the practicality of the app in all its versions. I hope this feedback can help improve the experience of installing it, this product is important and valuable, you also have the support if the product fails, hopefully more positive ratings and positive comments from users. |
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La Box Detailing Google | Lucky |
5 | Jan. 27, 2022 | sav au top, pour nous une des meilleures app du store ça nous a parmi d'augmenter nos ventes. 10 / 10 |
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My Brick Wall Google | Lucky |
5 | Jan. 27, 2022 | Large store, mybrickwall.co.uk 1.4mil turnover, Tidio is more then capable of delivering on our store. Used plenty of others and would say this is the most advance yet easy to use. Also it is the most expensive but, for the features you get its worth the money. (you pay for what you get) |
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ishop Google | Lucky |
5 | Jan. 26, 2022 | nice，It's very easy to use, I recommend everyone to download it, it's a good app。The service also responded quickly. |
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Minocasa Google | Lucky |
5 | Jan. 26, 2022 | Add this info, somewhere;; anywhere;;; "Please note, when on a developer Plan, upgrades to our App aren't permitted. Please subscribe to a paid Shopify plan" this was my issue and I couldn't figure it out for the longest time haha |
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AWAN Google | Lucky |
5 | Jan. 25, 2022 | Very happy about this. It allows us to efficiently communicate with our customers in real time, which in most cases leads to sales :) |
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Marblenia Google | Lucky |
5 | Jan. 25, 2022 | Fast and friendly service, would definitely recommend. other Chat applications can not even be half of this application. Thank you Patrick. Thank you Tidio |
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Samsung TV art Google | Lucky |
5 | Jan. 24, 2022 | Excellent app, is super useful that you can make easily your own chatbots. You should try it! thank you for the free trial. |
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GameZone4U Google | Lucky |
5 | Jan. 24, 2022 | Awesome Application! Nothing but 5 Stars here ! Amazing and the most useful chat bot for Shopify Sellers |
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Bike Rack Journey Google | Lucky |
5 | Jan. 21, 2022 | Trying to connect with the customer. Doing it at the front end with a very flexible message is nice. Thx, Tidio. |
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CANOA Google | Lucky |
5 | Jan. 20, 2022 | very very good service love to work with it from the first minute :) also easy to handle and very individuell |
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Way First Google | Lucky |
5 | Jan. 20, 2022 | It is very helpful for the contact with users which can directly communicate with you or with your chatbot |
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Omno Google | Lucky |
5 | Jan. 20, 2022 | Super helpful customer support with detailed explanation. Very attentive to my every questions. Just discovered more feature and will try to implement these features. |
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Not Monday Google | Lucky |
5 | Jan. 18, 2022 | I used it to help improve customer interaction and engagement. It was easy to integrate and deploy throughout our small company. |
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Ustellar Tech B2B Google | Lucky |
5 | Jan. 18, 2022 | Tidio is definitely the best chat widget tool in shopify app store, at the moment the basic plan is enough for us, we probably will upgrade our plan in the future when we have more staffs. Also many thanks to Chris, he is so kind and helped me solved my problem. |
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New York Lavish Google | Lucky |
5 | Jan. 17, 2022 | I enjoy the notification preferences. Along with the pro package. I like the abandon cart feature too. |
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NURINA Google | Lucky |
4 | Jan. 17, 2022 | It's a nice app. I love that it is free for a number of uses. It could use some technical fixes especially on the mobile app. Their staff is great in offering assistance. |
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Root Remedies Google | Lucky |
5 | Jan. 17, 2022 | Easy to navigate but can be more organized in the inbox section. Looking forward to new upgrades though. |
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D Z Strad Online Shop Google | Lucky |
5 | Jan. 14, 2022 | Free app that has alot of good uses!! I am very happy so far - I just installed yesterday but it has been going very well! |
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Acero Padel Google | Lucky |
5 | Jan. 14, 2022 | We use this app to give our customers to get live support in case they have any questions about our products. The use case is given and the functionality Tidio offer is fantastic. Highly recommend! |
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watchtoi Google | Lucky |
5 | Jan. 13, 2022 | I had problem to have access on the app via my website and my problem was solved very quickly. I highly recommend it. thank you |
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The Watch Edit Google | Lucky |
5 | Jan. 12, 2022 | This app is a great addition to my business & customer service is super efficient & goes above and beyond! |
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E&Y TECH EASY Google | Lucky |
5 | Jan. 12, 2022 | Applicazione funzionale e molto d'aiuto. Modificabile al 100%. Attenzione però alla lingua che settate all'inizio, potrebbe non funzionare con l'intera discussione. Basta settare le frasi nel box. |