Contextual & Automated Messaging features let you engage customers.
More effective and efficient support. Customer information available during chat
See real-time timeline of customer activity with chat. Be aware of the context.
Autochat helps online stores sell more by proactively engaging and supporting customers throughout their purchase journey. This is achieved via several modern features that Autochat offers like - Proactive Messaging - Use Contextual Rules based on various data points like user history, campaign, session activity, etc. to automatically trigger real time messages. Live Shopper Insights - See all live shopping sessions on your online store with business insights like cart, order history, etc.
Shopper facing Live chat messenger (on desktop / laptop)
Messaging Inbox for Merchant's team members
Admin console for Merchants