Focal Live Chat & Helpdesk

Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget

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Metadata
App IDberrysupport-helpdesk-crm
Vendor IDfocal-software-inc
Launched11 March 2021
CategoriesChat Forms
Reviews
Avg rating4.6
Total reviews8

Benefits of Focal Live Chat & Helpdesk

Enable Live chat widget and omnichannel box for social apps
Instantly engage customers with live chat support feature
All in one customer support dashboard. Manage all query with one platform
Automate repetitive tasks & provide quick and seamless experience to customers
Reporting and Analytics about the status of each and every conversation

About Focal Live Chat & Helpdesk

Live Chat Support Dashboard for all your stores and social media channels like WhatsApp, Facebook, Line, SMS, Telegram, Emails and more. Streamline communication and resolve customer queries in real time in all in one Shopify stores helpdesk and live chat widget app.

Automate repetitive tasks and save time with real time reporting and status updates of conversations.

Manage all interactions from one dashboard. Empower your team, engage customers and elevate the shopping experience.

One live chat support inbox for all your social inbox messages

One live chat support inbox for all your social inbox messages

Live chat with bot and agents for instant support

Live chat with bot and agents for instant support

Real time updates and reporting for all customers chat

Real time updates and reporting for all customers chat