Yofi

Protecting your brand from return abuse and fraud.

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Benefits of Yofi

Preventing return fraud and abuse with advanced AI detection.
Leveraging telemetry to monitor and analyze suspicious customer behaviors.
Empowering CX reps with risk scores and clear decision rationale.
Enhancing profitability by safeguarding policies and reducing losses.
Optimizing & automating return policies to segment good and bad actors.

About Yofi

At Yofi, we empower retailers to combat return fraud and policy abuse while protecting the customer experience. Our app helps merchants identify fraudsters, even those using multiple identities and tactics like fake tracking or “Did Not Arrive” schemes. By reducing revenue loss from fraud and easing the burden on support teams, Yofi ensures merchants can refund confidently. With a free bad actor diagnostic, we quantify fraud risks and show how Yofi can safeguard your business.

Natively integrated protection within Shopify Orders

Natively integrated protection within Shopify Orders

Dashboard to review real-time fraud and abuse scores.

Dashboard to review real-time fraud and abuse scores.

Clustering to identify hidden fraud and abuse.

Clustering to identify hidden fraud and abuse.