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You can open it in Excel or Google Sheets for analysis, or import it into another Shopify store.
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Metadata
| App ID | boudraw-ai-customer-support |
| Vendor ID | boudraw |
| Launched | 30 September 2024 |
| Categories | Helpdesk Email Live chat Chatbot Phone Self-service Help center FAQs Auto-reply AI responses AI summaries Ticketing Unified inbox Auto-assign Escalation Customer notifications Multi-language Multi-store Analytics Reports |
Reviews
| Avg rating | 5 |
| Total reviews | 5 |
Links
Benefits of bd ‑ AI Phone & Chat Assistant
Knowledge Gathering: Learns from chats, reduces human input over time
Branding Customisation: Customise the chatbot to your business' needs
Access to Shopify Info: Can assist with orders, products, returns and more
AI Phone Calls: We can call customers on your behalf, for order updates and more
About bd ‑ AI Phone & Chat Assistant
Boudraw is an all-new way for customers to interact with your online store. The customer will be greeted by a 24/7 AI agent who can help them with product research and comparison, order updates, general inquiries and much more. It learns and can evolve, reducing the need for human intervention as time goes on. Extensive reports and alerts can help you immediately assess customer requests and meet the needs of your business more easily than ever. The agent can even call on your behalf!
Automated Phone Calls
Knowledge Gathering
Auto-lookup on your store's data