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Metadata
| App ID | cancellable |
| Vendor ID | yagi-software |
| Launched | 14 January 2021 |
| Categories | Order editing Cancellations Re-orders Customer portal Support - Other |
Reviews
| Avg rating | 4.9 |
| Total reviews | 41 |
Links
Benefits of Yagi Order Cancellable
Let customer cancel order on their own, with one click
Let customer reorder their previous order items on their own, with one click
Set cancellation time limit, eg: customer can only cancel within 1 hour of order
App block available for Thank you / Order Status page (checkout extensibility)
Use "cannot-cancel" tag to specify products or orders that cannot be cancelled
About Yagi Order Cancellable
Order Cancellable app allows customer to easily cancel order, and reorder all the products of an order on their own without having to contact customer support and wait for hours for reply. They can perform order cancel on the order status page, account page or order confirmation email.
This would make your customers happier, reduce customer support workload and potentially reduce chargeback should an order didn’t get fulfilled on time.
Customer can cancel order and reorder on order status page
Manually disable customer cancellation on specific orders
Add Cancel order and Reorder link in customer account page