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Metadata
App ID | channelreply |
Vendor ID | developer-8901154710a6265d |
Launched | 24 June 2021 |
Categories | Support ticket management |
Reviews
Avg rating | 5 |
Total reviews | 3 |
Links
Benefits of ChannelReply
About ChannelReply
Answer messages faster than ever before and get back to selling! ChannelReply plugs Shopify order info directly into your helpdesk for faster, easier support.
Whenever you open a ticket, you’ll see detailed info on your customer and their order right beside your conversation. No more looking up info like the tracking ID or shipping status on a different screen.
Plus, automatically act on Shopify data. Tag all high-value orders and customers, send personalized autoreplies, and much more.
Shopify messaging in Freshdesk with ChannelReply
ChannelReply displaying Shopify data in Help Scout
ChannelReply's Re:amaze-Shopify integration in action