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Metadata
| App ID | channelwill-chat |
| Vendor ID | channelwill30 |
| Launched | 11 April 2025 |
| Categories | Chat Email chat Multi-language Push notifications Color and font Chat buttons FAQ HTML Markdown Rich text editor Custom URL Images Multi-language SEO Accordions Custom templates FAQ page Search bar Mobile responsive Custom font and color |
Reviews
| Avg rating | 0 |
| Total reviews | 0 |
Links
Benefits of Ecomsend‑ Chat, FAQ, Tracking
Customizable widget with self-service to improve efficiency and issue resolution
Real-time order tracking minimizes "Where's my order?" queries
Easily submit forms with email notifications to ensure quick and efficient issue
Multi-language FAQ Support, customizable helpcenter page height
About Ecomsend‑ Chat, FAQ, Tracking
Ecomsend Chat, powered by Channelwill, is a feature-rich Shopify app designed to enhance customer service and post-purchase experience. It integrates seamlessly with Parcel Panel for accurate, real-time order tracking, and supports custom tracking links for flexible redirection. The built-in email contact form improves response efficiency. Multi-language FAQ and help center page allowing global users to access localized help content, and customizable page height to better match store layouts.
Feature1
widget
widget branding