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Metadata
| App ID | charla-live-chat |
| Vendor ID | charla-live-chat |
| Launched | 08 February 2023 |
| Categories | Chat AI chatbots Live chat SMS Email chat File upload Multi-language Push notifications Callback Behavior tracking Agent analytics Encryption Customer insights FAQs Greetings Quick replies Surveys Send transcript Color and font Emojis and stickers Chat window Business hours Welcome messages Chat buttons Tagging Chat flows Agent avatar |
Reviews
| Avg rating | 5 |
| Total reviews | 11 |
Links
Benefits of Charla Live Chat
Take the load off your agents with custom Chat flows and AI Chatbots.
Knowledge Base and Help Desk. Every tool you need to deliver the best support.
Chat on the Go. Native iOS and Android App to always be connected on the go
Multi-Site Support. Have one inbox for all your different stores.
Customer Feedback. Gain insights into what concerns or delights your customers.
About Charla Live Chat
Provide great customer experience for your new and existing customers. Charla Live Chat connects you with your visitors instantly, so you can be there for your customers, for all their sales and support needs.
Use Charla intuitive Agents Dashboard to quickly respond to customers when it matters the most. Get insights on the visitor profile and conversation history, and respond fast with canned responses.
Agent Dashboard
Live Visitors
Site & Widget Customization