Chat ON Desk

OTP Login + WhatsApp Cart Recovery & Order Alerts

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Metadata

App ID	chat-on-desk
Vendor ID	developer-89fd1398e478ae11
Launched	17 June 2024
Categories	Abandoned cart Exit pop-ups Personalized campaigns Retargeting ads SMS notifications Multi-channel messaging Cross-device carts Opt-in pop-ups Discount offers Time-limited offers Automated workflows Custom branding Triggers Templates Customizable widgets Multi-language Targeting rules Accounts and login Single sign-on (SSO) Multi-factor auth SMS verification One-time password (OTP) Accounts portal Profiles Registration forms Multi-language Password protection Custom rules

Reviews

Avg rating	5
Total reviews	3

Links

Store listing

Benefits of Chat ON Desk

Login & checkout OTP Authentication — minimize fraud, boost trust, reduce RTO.

WhatsApp Cart Recovery — bring back abandoners with pre-built flows.

Whatsapp Order Status Alerts — instant updates for order, shipment, refund.

3-Minute Setup & Zero Coding — launch instantly without technical hassle.

Automated Customer Engagement — greet, upsell, and retain directly on whatsapp.

About Chat ON Desk

Chat ON Desk adds OTP-based login and checkout verification to reduce fraud and COD return-to-origin losses. It supports COD order confirmation via WhatsApp, with responses synced to Shopify admin, and also helps convert COD to prepaid. The app automates cart recovery for abandoned carts, sends real-time order, shipping, and refund alerts, displays a Click-to-WhatsApp icon for direct chats, and enables automated customer engagement flows.

OTP for Registration

OTP for Cart