CP: Order Editing & Cancel

Let customers edit/cancel their orders. Less tickets > improved customer accounts > more upsells.

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Benefits of CP: Order Editing & Cancel

Self-Service Editing - Customers fix addresses, apply discounts, change variants
One click Post Purchase Upsells and AI recommendations
Automate Refunds: Back to source or give store credits. Your choice.
Complete integration support with your 3PL/WMS.
Lesser Support Tickets: Handle cancellations, changes + questions automatically.

About CP: Order Editing & Cancel

30% of support tickets are order changes. Let customers self-edit these orders while your team builds what matters. Customers can now on their own edit the shipping address, quantities, variants, swap/add products, cancel orders, generate tax invoices, & more—all before shipping. ClickPost reduces your support costs, and all the while giving you upsell opportunities. You get improved Customer Accounts, to give your customers an amazon-like experience. Increase AOV, reduce tickets and improved CX

Automated refunds to cancelled orders

Automated refunds to cancelled orders

Set editing windows that works for you

Set editing windows that works for you

Craft a customer experience at par with Amazon

Craft a customer experience at par with Amazon