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Metadata
| App ID | commslayer |
| Vendor ID | commslayer-inc |
| Launched | 01 January 2024 |
| Categories | Chat Live chat Email chat Voice support Social media Multi-language Agent analytics Greetings Quick replies Order updates Send transcript Color and font Chat window Business hours Welcome messages Chat buttons Tagging Chat assignment Chat flows Agent avatar Helpdesk Email Live chat Phone Social media Auto-reply Response templates AI responses Ticketing Unified inbox Auto-assign Rule-based triggers Escalation Tagging Order tracking Feedback surveys Reports |
Reviews
| Avg rating | 5 |
| Total reviews | 40 |
Links
Benefits of Commslayer ‑ Helpdesk & Chat
Real-time order, shipping, and purchase history inside your helpdesk inbox
Get AI-drafted replies for every email & live chat ticket in your inbox
Auto-hide spammy social-media ad comments with AI
All the core helpdesk features your team will love (macros, automations, views)
Role management, reporting and custom inbox views for support managers
About Commslayer ‑ Helpdesk & Chat
Hey, Karri the founder here. I built this helpdesk because other support tools weren’t improving much, but their prices kept climbing.
It connects all your channels and live chat inbox into one single helpdesk. Comes with handy AI that hides spam comments, suggests replies, and helps manage tickets across email, socials, and your live chat widget.
You can check orders, issue refunds, and cancel orders – all within this helpdesk.
The best part? No limits on agents or tickets.
AI drafts a reply to every ticket in chat
Refund, cancel and track orders directly in the inbox
Helpdesk & chat with social-media automoderation