Save time since we handle the customer service for claims.
Customers know their orders will arrive or we will replace or refund them!
Reorders show up as additional orders and revenue for your store.
Refunds come out of our pocket.
Never pay anything. If claims cost more than fees collected, we pay, not you.
Add a small fee to any order that customers pay to protect their shipment. Increases your order value and has no negative impact on conversion rate. We handle customer service for claims and either reorder or refund the item(s). You never pay for this service and usually make money! If the claims costs more than the fees we collect, we cover those costs! You get additional orders from reorders, save money because we pay refunds, save time since we handle customer service on claims.
Convoy Order Protection Process
Convoy Order Protection
Convoy Order Protection Features