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Metadata
| App ID | custom-support-ai |
| Vendor ID | brandanother |
| Launched | 03 July 2023 |
| Categories | Helpdesk |
Reviews
| Avg rating | 5 |
| Total reviews | 27 |
Links
Benefits of Lux ‑ E‑Mail Support AI
Automatically generate perfect responses to all of your support emails
Customize your settings, such as shipping details, refund policy, and many more
Reduce your workload and employee costs
Auto-categorizes tickets and starts with the most important ones first
Cut down response time, enhancing customer satisfaction and loyalty
About Lux ‑ E‑Mail Support AI
Create E-Mail replies even while you’re asleep. Once you set up Lux for your store, it comes up with answers to all customer emails. It automatically sorts them into different categories and ranks them by priority. When you wake up, all you need to do is review and send. It’s as simple as that! You can customize it all according to your needs: your own shipping policies, refund policies, product information, and even special offers.
Ticket View with generated Answer, Category and Priority
List View of all E-Mails with generated category and priority
Settings page for customer support answers