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You can open it in Excel or Google Sheets for analysis, or import it into another Shopify store.
Tested with time, robust, and reliable. Install the Shopify Spy browser extension now.
Metadata
| App ID | custom-support-ai |
| Vendor ID | brandanother |
| Launched | 03 July 2023 |
| Categories | Support ticket management |
Reviews
| Avg rating | 5 |
| Total reviews | 5 |
Links
Benefits of Lux ‑ Customer Support AI
About Lux ‑ Customer Support AI
Create customer help replies even while you’re asleep. Once you set up Lux for your store, it comes up with answers to all customer questions. It automatically sorts them into different categories and ranks them by priority. When you wake up, all you need to do is review and send. It’s as simple as that! You can customize it all according to your needs: your own shipping policies, refund policies, product information, and even special offers.
Ticket View with generated Answer, Category and Priority
List View of all tickets with generated category and priority
Settings page for customer support answers