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Metadata
| App ID | customer-support |
| Vendor ID | richpanel |
| Launched | 15 November 2019 |
| Categories | Chat AI chatbots Live chat SMS Email chat Voice support Social media File upload Multi-language Real-time translation Push notifications Callback Agent analytics Encryption Customer insights FAQs Greetings Product recommendations Quick replies Order updates Surveys Send transcript Color and font Emojis and stickers Chat window Business hours Welcome messages Chat buttons Tagging Chat assignment Chat flows Agent avatar Helpdesk |
Reviews
| Avg rating | 4.8 |
| Total reviews | 152 |
Links
Benefits of Richpanel: AI Customer Support
Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox
Self Service: Give customers instant answers, 24x7 with the self-service portal
Hire AI Employees: Double your support capacity & add new capabilities
Integrate your stack: Access data from your favorite apps directly in the inbox
Measure & improve: Get actionable insights from your support data
About Richpanel: AI Customer Support
Richpanel is CX platform used by popular brands like Ridge, SNOW and Jones Road Beauty.
With Richpanel, you get a multichannel helpdesk, live chat, automation and powerful reporting capabilities. You can make your team efficient by hiring AI employees that can double your support capacity & add exciting capabilities to your support team.
Richpanel is a popular alternative to Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social.
Add AI Employees
Multi-channel help desk & live chat
Social Media Comments AI