Manage all Channels: Email, chat, Facebook dm, Instagram & phone from one inbox.
Reduce tickets: Design a self-serve portal to let customers resolve issues 24x7
Scale with AI: AI assistants that learn from agents and automates their work
Integrate your stack: Access data from your favorite apps directly in the inbox
Measure & improve: Detailed reporting to see all your support metrics
Richpanel is an AI-powered helpdesk that makes it easy to manage customer queries across multiple channels, respond faster and scale your capacity.
Ideal for merchants of any size, Richpanel is particularly beneficial for those experiencing rapid growth and seeking to maintain high-quality customer service without adding more staff.
You can easily migrate to Richpanel from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer & Gladly.
self-service portal to automate repetitive questions
Multi-channel help desk & live chat
Powered by AI & ChatGPT