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You can open it in Excel or Google Sheets for analysis, or import it into another Shopify store.
Tested with time, robust, and reliable. Install the Shopify Spy browser extension now.
Metadata
| App ID | customergenius |
| Vendor ID | homedoctor-llc2 |
| Launched | 07 October 2024 |
| Categories | Fraud Fake accounts Payments Auto-cancel Custom rules Fraud filters Automated workflows High-risk alerts Suspicious activity Custom alerts Fraud notifications Visitor analytics Email notifications |
Reviews
| Avg rating | 0 |
| Total reviews | 0 |
Links
Benefits of CustomerGenius
Detection of discount abuse from multiple email accounts
Automatic refunds of flagged transactions
Integrations with Recharge and Shipstation
About CustomerGenius
CustomerGenius is an solution designed to protect Shopify merchants from discount code abuse. We’ll flag suspicious orders with patterns such as multiple email accounts using the same shipping address.
You can choose to either manually review these orders or automatically cancel and refund fraudulent orders according to preset rules (or let us handle it according to our algorithm). We are also integrated with Shipstation and Recharge, ensuring cancellations will flow through both both.
Dashboard for CustomerGenius showing fraudulent orders over time
Details of fraudulent customers
Settings page, including criteria for automatic refunds