CustomerGenius

CustomerGenius is an automated solution that detects and prevents discount code abuse.

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Benefits of CustomerGenius

Detection of discount abuse from multiple email accounts
Automatic refunds of flagged transactions
Integrations with Recharge and Shipstation

About CustomerGenius

CustomerGenius is a unique automated solution designed to protect Shopify merchants from discount code abuse by detecting patterns such as multiple email accounts using the same shipping address and automatically canceling and refunding fraudulent orders. Integrated seamlessly with Shipstation and Recharge, it allows merchants to set custom rules that automatically reject orders when specific criteria are met.

Dashboard for CustomerGenius showing fraudulent orders over time

Dashboard for CustomerGenius showing fraudulent orders over time

Details of fraudulent customers

Details of fraudulent customers

Settings page, including criteria for automatic refunds

Settings page, including criteria for automatic refunds