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You can open it in Excel or Google Sheets for analysis, or import it into another Shopify store.
Tested with time, robust, and reliable. Install the Shopify Spy browser extension now.
Metadata
| App ID | delightchat-ecommerce-customer-service |
| Vendor ID | delightchat |
| Launched | 25 January 2021 |
| Categories | Abandoned cart Exit pop-ups Personalized campaigns Opt-in pop-ups Discount offers Time-limited offers Conversion tracking Automated workflows Custom branding Pop-up builder Custom discount codes Triggers Templates Customizable widgets Multi-language Targeting rules Helpdesk Email Live chat Chatbot Social media Self-service Help center Contact form FAQs Auto-reply Response templates AI responses Ticketing Unified inbox Auto-assign Rule-based triggers Tagging Order tracking Customer notifications Feedback surveys Multi-language Multi-store Analytics Reports |
Reviews
| Avg rating | 4.9 |
| Total reviews | 165 |
Links
Benefits of DC WhatsApp Marketing+Helpdesk
Send WhatsApp Broadcasts to segmented customer lists with green tick API number
Manage chats via team inbox across WhatsApp, IG, FB, Email & Live Chat
Automate replies with AI Assist, chatbots and canned responses
Recover abandoned carts & checkouts, send tracking links, back in stock alerts
Showcase products with WhatsApp catalog, verify COD orders & convert to prepaid
About DC WhatsApp Marketing+Helpdesk
DelightChat is a CRM helps Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WhatsApp catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, and smart routing.
DelightChat WhatsApp marketing and broadcasts
DelightChat omnichannel support inbox
Access Shopify data beside ticket