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You can open it in Excel or Google Sheets for analysis, or import it into another Shopify store.
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Metadata
| App ID | delighted |
| Vendor ID | delighted-inc |
| Launched | 31 October 2014 |
| Categories | Surveys |
Reviews
| Avg rating | 4.5 |
| Total reviews | 7 |
Links
Benefits of Delighted Post‑Delivery Survey
Simply connect Delighted to your Shopify store and select the survey delay
Use survey templates for post-delivery surveys NPS, CSAT, 5-star, and more
Customize your logo and brand for a beautifully branded survey design
Real-time responses will appear in the dashboard to track trends overtime
Works with Shopify POS to capture feedback for customers buying in stores!
About Delighted Post‑Delivery Survey
Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted’s range of survey options. Resolve pain points: Delighted’s reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 50+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Gorgias, Zapier & Slack.
Delighted Dashboard
Delighted Trends
Delighted Survey Customization