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Delighted Post‑Purchase Survey

Automatically send post-purchase NPS, CSAT, 5-star surveys to improve customer experience.

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Metadata
App IDdelighted
Vendor IDdelighted-inc
Launched31 October 2014
CategoriesMarketing analytics Feedback and surveys
Reviews
Avg rating5
Total reviews6

Benefits of Delighted Post‑Purchase Survey

Simply connect Delighted to your Shopify store and select the survey delay
Use pre-built survey templates for post-purchase surveys like NPS, CSAT, 5-star
Customize your logo and brand for a beautifully branded survey design
Real-time responses will appear in the dashboard to track trends overtime
Build unique customer segments to drive action and connect to other tools

About Delighted Post‑Purchase Survey

Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted’s range of survey options. Resolve pain points: Delighted’s reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 40+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Zapier & Slack.

Delighted Dashboard

Delighted Dashboard

Delighted Trends

Delighted Trends

Delighted Survey Customization

Delighted Survey Customization