Helpdesk + Live chat DeskXpand

DeskXpand enhances customer service via ticket management, live chat support, and a knowledge base.

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Metadata
App IDdeskxpand
Vendor IDappjetty
Launched02 June 2023
CategoriesChat Helpdesk
Reviews
Avg rating0
Total reviews0

Benefits of Helpdesk + Live chat DeskXpand

Solve customer queries faster with relevant customer information
Embed Live chat to your Shopify store in seconds
Shared Inbox: Centralize customer queries across channels for your teams
Automate customer queries to specialized groups, split and answer quickly
Optimize your responses with customizable reply templates (canned responses).

About Helpdesk + Live chat DeskXpand

DeskXpand streamlines your customer support across multiple channels, consolidating email, chat, forms, Facebook, WhatsApp, and Instagram inquiries into a single platform. Empower your support team with easy access to one-click order details, relevant FAQs, and canned responses for efficient and effective responses. Boost your agent productivity with automation features like ticket creation and turn happy customers into repeat business with our robust Shopify helpdesk.

Centralize Queries from Multiple Channels

Centralize Queries from Multiple Channels

Live chat

Live chat

Task and Child Tickets

Task and Child Tickets